The Loft

The Loft is a collaborative partnership of 15 social and community service providers in Christchurch. Our purpose and objectives are to promote and improve the wellbeing of children, families and communities through partnership, innovation, research and evaluation. "Poipoia, tautokotia kia eke te tihi o oranga"
Through nurture and support, you will reach the summit of wellbeing. The Loft offers a "Social Emergency Response Service" (SERS). Our service provides critical and essential assistance to vulnerable, at-risk people and families in crisis. People who walk into The Loft with the most challenging issues include: family violence, child health and safety, drugs, housing advocacy (not emergency accommodation), gambling, financial, employment, alcohol and mental health. Often they are desperate, with little comprehension of their situation or where to turn. SERS calms them, ensures they are and feel safe, reduce immediate risks, gain their trust, assess them, see them through the crisis and transfer them successfully to the most appropriate agencies to help them. The agencies that are currently at The Loft are:

Kingdom Resources*
Plunket
PGF Services
Asian Family Services
Community Law*
Citizens Advice Bureau*
LinkPeople
Christchurch Resettlement Services*
Aviva
Enabling Good Lives
Kidz Need Dadz*
Enliven/Presbyterian Support Upper South Island
Comcare
Ministry of Justice Family Navigators*
City Mission Sustaining Tenancies*


*These agencies run a clinic here. Contact The Loft on 0800 865 638 to find out what days and times they are here.

Te Wiki o te Reo Māori is a wonderful opportunity to celebrate and grow our use of te reo Māori in everyday life.One of ...
14/09/2026

Te Wiki o te Reo Māori is a wonderful opportunity to celebrate and grow our use of te reo Māori in everyday life.

One of the words you'll often hear around The Loft is "tangata whaiora". While often translated as "client," its meaning is much richer. Tangata means person, and whaiora refers to pursuing, seeking, or working towards wellness.

We use tangata whaiora because it reflects a journey towards wellbeing rather than defining someone by the support they receive.

This Te Wiki o te Reo Māori, we're sharing some of the kupu that are part of our everyday mahi. We encourage everyone to give them a go, have a kōrero about what they mean, and continue supporting the revitalisation of te reo Māori.

A big thank you to Christchurch City Council for supporting our work through a recent grant.This funding helps us contin...
11/09/2026

A big thank you to Christchurch City Council for supporting our work through a recent grant.

This funding helps us continue providing a welcoming, accessible space where people can connect with the support they need, and where organisations working across our community can come together under one roof.

We’re grateful for the continued investment in community organisations and the difference it makes on the ground. Thank you for helping us keep doing what we do.

08/09/2026

We are now at Linwood Library on Thursdays!

This is in addition to our existing Tuesday sessions and is during the same time 11am - 1pm.

As with our other library sessions, no bookings are required, and the service is completely free!

A huge thank you to the lovely people from Shirley Knit & Knatter with Shirley Community Trust for their lovely donation...
07/09/2026

A huge thank you to the lovely people from Shirley Knit & Knatter with Shirley Community Trust for their lovely donation today!

If you want to get involved, they run 10-12 every second Wednesday.

We're pleased to offer a new service in collaboration with our neighbours at Tend. Our new Social Worker Clinic provides...
06/09/2026

We're pleased to offer a new service in collaboration with our neighbours at Tend.

Our new Social Worker Clinic provides free support for anyone needing help to navigate health challenges. Whether you need support with a GP appointment, questions about Disability Allowance, or alcohol and drug concerns, Jamie is here to help.

📍 The Loft
📅 Every Wednesday
🕦 11:30am - 12:30pm
🚶 No appointment needed, just drop in

You must be enrolled with Tend Linwood to access this service. Not enrolled yet? Our Social Worker can help with that too.

A reminder that the Māori Land Court will be at The Loft for a paneke/clinic from 12pm-2pm on Thursday 17 September.They...
02/09/2026

A reminder that the Māori Land Court will be at The Loft for a paneke/clinic from 12pm-2pm on Thursday 17 September.

They can answer pātai around:
- Completing application forms
- Submitting an enquiry
- Searching the court record
- Updates on current applications and enquiries
- Updating information in Pātaka Whenua

This clinic is appointment only, to book contact them on: [email protected] or 03 962 4900

Check out the amazing team from PGF Services downstairs at Eastgate Shopping Centre today for Gambling Harm Awareness We...
31/08/2026

Check out the amazing team from PGF Services downstairs at Eastgate Shopping Centre today for Gambling Harm Awareness Week. Come down and have a korero.

🚨 Reminder: we have our Renting to Owning webinar on Thursday! Sign up now!
30/08/2026

🚨 Reminder: we have our Renting to Owning webinar on Thursday! Sign up now!

🏡 Thinking about buying your first home?🏡

The Loft is bringing together ASB Home Ownership Manager Brenna and Financial Advisor Lydia from Thrive Financial for a FREE webinar designed to help you understand the path from renting to owning.

Whether you're just starting to think about home ownership or already saving towards a deposit, you'll gain practical advice on preparing financially, understanding the home-buying process, and taking the next steps towards your goal.

📅 Thursday 3 September
⏰ 10:00am - 11:00am
💻 Online via Zoom
💲 Free

Scan the QR code to register or find the registration link in the comments.

We are delighted to acknowledge and thank the Department of Internal Affairs for their generous grant.Your investment in...
18/08/2026

We are delighted to acknowledge and thank the Department of Internal Affairs for their generous grant.

Your investment in our work helps us continue providing support to our community. We are incredibly grateful for your partnership and belief in what we do. 💚

Address

Buckleys Road, Eastgate Shopping Centre
Christchurch
8062

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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