11/26/2024
When Integrity Leads the Way
In early January, I received a surprising call from a high-net-worth individual. While I knew his name, I had no personal connection with him, and his call left me stunned. He mentioned that a mutual acquaintance, his locksmith, had referred him to me for a legal matter. After a discussion, he retained me, though I quickly realized that this client came with a reputation for throwing tantrums and intimidating those around him.
During one instance, one of his staff nervously confided, "Sri, just do whatever he asks." But this client didn’t know he was dealing with someone equally resolute. When he tried dictating how I should handle his case, I stood firm and said, “If this is how you want it done, find someone else.” His wealth didn’t faze me. I hung up, assuming that was the end of it.
Two days later, he called back, softer this time, asking me to proceed as I saw fit. Though he tried influencing my approach several times, I didn’t waver.
In the end, we won his challenging case. This morning, he called with two of his team members on the line. His words? “Who says I don’t listen? See, I listened to Sriram, and I won my case.” Then, addressing me, he added, “I appreciate you standing your ground. I did try to tell you what to do, but you stuck to your approach and proved it was right. Thank you.”
Hearing that acknowledgment in front of his team was humbling, but it reaffirmed two key lessons for me:
1️⃣ When you know you’re right, stand firm, no matter the pressure.
2️⃣ As a professional, integrity and expertise should always outweigh the influence of money or status.
It’s not about the paycheck—it’s about leaving your signature on the work you do. Today, I am grateful for the opportunity to show that standing for what’s right always prevails.
Adding to this, I want to highlight one of my most inspiring moments in the profession. The photo below was taken in 2015 at the opening of my office, alongside Brian J. Lawrie, the founder of the paralegal profession. Brian single-handedly took on the Law Society of Ontario, advocating for the creation of the paralegal profession to provide clients with affordable access to justice. His perseverance and vision are the foundation of what allows us to serve clients today.
Behind the iconic Devil’s Advocate poster in the photo, Brian shared invaluable advice that has stayed with me over the years: to always fight for justice, to never compromise on integrity, and to approach every case with the client’s best interest at heart. These words resonate deeply with my experience in this recent case.
"Integrity is choosing courage over comfort; choosing what is right over what is fun, fast, or easy; and choosing to practice your values rather than simply professing them." – Brené Brown