15/10/2026
RELIGIOUS CONVICTIONS V LEGITIMATE OPERATIONAL REQUIREMENTS
South African employers must respect employees' constitutional right to freedom of religion and belief. But what happens when an employee's religious beliefs conflict with the employer's working hours, shift system or operational requirements? The following three judgments provide important guidance:
A. In TDF Network Africa (Pty) Ltd v Faris [2018] ZALAC 30; (2019) 40 ILJ 326 (LAC), the employee, Faris, was a Seventh-day Adventist. Her religion required her to observe the Sabbath from sunset on Friday until sunset on Saturday. Consequently, she could not work on Saturdays. TDF required managers to attend monthly stocktakes over weekends, including Saturdays. Faris refused to attend the Saturday stocktakes because of her religious convictions. TDF was unwilling to make an exception and eventually dismissed her.
The Labour Court (LC) found that the dismissal was automatically unfair on the grounds of religious discrimination. The Labour Appeal Court (LAC) upheld the finding and made several important findings:
1. An employer has a duty to reasonably accommodate an employee's religious beliefs and practices;
2. An employer cannot simply rely on a workplace rule or operational requirement to justify refusing accommodation. It must demonstrate that the requirement is genuinely necessary for a legitimate business purpose;
3. The employer bears the burden of establishing that accommodating the employee would cause undue hardship or insurmountable operational difficulties; and
4. The employer must consider whether alternative arrangements can be made, including adjustments to the employee's duties or working arrangements.
B. In Kievits Kroon Country Estate (Pty) Ltd v Mmoledi [2013] ZASCA 189; 2014 (1) SA 585 (SCA); (2014) 35 ILJ 209 (SCA), Mmoledi was employed as a chef and experienced visions of her ancestors and believed that she had received a calling to become a traditional healer (sangoma). She requested approximately four weeks' unpaid leave to attend a traditional healer's training course. Her employer refused the full period of leave, although it was prepared to grant her one week. She provided a certificate from her traditional healer explaining the circumstances and the need for her to attend the course. Mmoledi nevertheless remained absent from work after the one week had expired. The employer charged her with misconduct and dismissed her for disobeying an instruction and being absent without permission.
The CCMA found the dismissal substantively unfair, which the LC and the LAC upheld. The Supreme Court of Appeal (SCA) dismissed a further appeal and upheld the finding recognising that South African society is characterised by diverse cultural, traditional and religious beliefs and that these beliefs must be treated with respect and made several important findings:
1. Sincerely held religious and cultural beliefs deserve constitutional protection, even where those beliefs differ from conventional or mainstream beliefs;
2. Courts and employers should not attempt to evaluate the logic, acceptability or rationality of an employee's religious or cultural beliefs. The important consideration is whether the belief is sincerely held and is not being invoked for an ulterior purpose; and
3. The employee genuinely believed that failing to heed her ancestors' calling would endanger her health. The evidence supported the finding that her absence was justified in the particular circumstances.
However, Mmoledi does not establish an automatic right to unpaid leave for religious or cultural purposes. The judgment turned on the particular evidence and circumstances.
C. In SACTWU & OTHERS v BERG RIVER TEXTILES - A DIVISION OF SEARDEL GROUP TRADING (PTY) LTD (C 63/2011) [2011] ZALCCT 27; (2012) 33 ILJ 972 (LC), BRT introduced a new shift system which required employees to work on Sundays. One of its employees, Mr Williams, was a committed Christian whose religious beliefs prohibited him from working on Sundays, a practice which was central to his faith. He had previously declined promotions and lucrative overtime opportunities because they required him to work on Sundays. BRT was therefore aware of Williams’ convictions. When he refused to work on a Sunday, he was dismissed, and claimed that his dismissal amounted to unfair discrimination on religious grounds. The Labour Court ordered BRT to reinstate him retrospectively, provided that he could not be compelled to work on Sundays, and made the following important findings:
1. A workplace rule which applies equally to all employees can nevertheless constitute unfair discrimination if it conflicts with an individual employee's sincerely held religious convictions;
2. The employee must establish that the workplace rule interferes with the practice of a central tenet of his or her religion and that the employer was aware of the relevant religious convictions;
3. Once a prima facie case of discrimination is established, the employer must justify the discriminatory requirement and demonstrate that reasonable steps were taken to accommodate the employee; and
4. The principle of proportionality applies. An employer should not insist on compliance with a workplace rule where the employee's refusal to comply would have little or no consequence for the business.
The central principles emerging from these judgments are:
1. Employees have a constitutional right to practise their sincerely held religious beliefs, and this right does not disappear when they enter the workplace;
2. An employer cannot automatically justify a refusal to accommodate religious practices by arguing that its workplace rules apply equally to everybody;
3. Employers have a duty to investigate and reasonably accommodate religious practices, including by considering alternative working hours, shifts or duties;
4. An employer wishing to refuse accommodation must be able to demonstrate genuine operational difficulties or undue hardship. A mere preference for uniform workplace rules is not sufficient; and
5. Employees, in turn, must genuinely hold the beliefs relied upon and should raise their accommodation requests with their employers so that practical arrangements can be explored.
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