Intake Conversion Experts, LLC (ICE) is the collaboration of the best intake minds in the marketplace. Having worked together on various projects with numerous clients, the founders of ICE have brought a service to the legal marketplace which focuses on increasing your retention percentage. brings years of legal experience as Managing Attorney at one of the nation’s largest personal injury law fir
ms. He is also the Principal Consultant at Maximum Intake Consulting where he works with dozens of law firms throughout the country to improve upon their intake practices with an eye towards improving their conversion percentage. Chris O’Brien brings 15 years of plaintiff law firm business process experience. For the past 5 years, his sole focus has been on identifying and implementing intake best practices through his company’s software, Captorra. Captorra is the industry’s most prominent case intake and lead conversion software. He has been a change agent at every stop of his career. Implementing new processes and designing software to help accomplish the objectives of his clients has always been his focus. Denny Newberry has been in sales and marketing leadership for over the past 10 years. This experience has provided him the opportunity to learn the best the intake practices for our clients. We believe that intake is the sales arm of your firm. And it must be a priority of yours to ensure a maximum return on investment.
