Keep It Legal - HR Services

Keep It Legal - HR Services Keeping employers up to date on employment laws of California; employee relations techniques and practices; how to influence your staff in a positive way

I retired after a 20+ year career in Human Resource Management dealing with all aspects of employee relations within a company. Being an employee advocate and a company advocate has helped me to be a well rounded and professional HR Resource. I decided to take that knowledge and turn it into a business venture. My business name is "Keep It Legal - HR Services" and I have begun to help or assist ot

hers with employee related issues as well as assist businesses with all of their related HR issues and regulations. If you have a questions, visit my blog - or if you need some assistance don't hesitate to give me a call.

03/01/2023

Virginia macko

05/08/2018

WAKE UP! Millions Of Premature Deaths Can Be Prevented Right Now! Don't Miss This FREE Documentary Film Series... http://thndr.me/iqUvl4

03/14/2017

HR PROFESSIONAL WEBINAR Very Informational

Learn how to accommodate employees with psychological conditions such as bipolar disorder, depression, and anxiety in compliance with ADA/FEHA and manage practical challenges concerning productivity and safety.

California Employees with Bipolar Disorder and Other Psychological Conditions: HR’s Roadmap to ADA/FEHA Accommodation and Practical Issues


Register Now

LIVE WEBINAR:
Tuesday, March 28, 2017
1:30 p.m. to 3:00 p.m. Eastern
10:30 a.m. to 12:00 p.m. Pacific
Bipolar disorder, if not properly managed with medication, can lead to racing thoughts, poor judgment, impulsive behavior, irritability, and many more issues affecting an individual’s ability to function at work. This, in turn, can pose a serious disability accommodation problem for employers.

Mental-health disorders—including bipolar disorder, depression, and anxiety—are oftentimes less readily apparent than physical conditions, so an employer isn’t always aware of the need to provide reasonable accommodation. The legal obligation to do so, however, is the same for both mental and physical conditions that satisfy the definition of “disability” under the federal Americans with Disabilities Act (ADA) and its California counterpart, the Fair Employment and Housing Act (FEHA).

When it comes to managing your compliance obligations under state and federal law, you need to be able to answer questions like:

Is an employee’s mental condition a disability under ADA/FEHA, and how can you tell?
What types of accommodations would be reasonable if the conclusion is that an employee’s mental condition is a covered disability?
What are some strategies for addressing instances where employees experience bouts of extreme highs, lows, or panic?
Join us on March 28 when local attorney Danielle Garcia walks you through HR’s roadmap for addressing increasingly common psychological and emotional conditions in California.

You'll learn:

Functional limitations employees with conditions like bipolar disorder, depression, and anxiety may experience
When psychological and emotional conditions are generally covered under ADA/FEHA
When an employer should make medical inquiries—what’s appropriate, what’s not—regarding mental health
How workplace personality tests can violate the rights of bipolar applicants or employees under the ADA/FEHA
Workplace accommodations a doctor may recommend for someone undergoing treatment for a mental health-related condition, and when a proposed accommodation may be considered an undue hardship
When a psychological or emotional condition would be considered a serious health condition entitling an employee to block, intermittent, or reduced-schedule leave under the Family and Medical Leave Act (FMLA) and the California Family Rights Act (CFRA)
How to deal with performance issues and safety concerns when an employee is being medicated for his or her condition
Documentation required for FMLA/CFRA leave and how to handle attendance-related issues
How to handle privacy issues, such as what constitutes medical information and how to ensure HIPAA and GINA compliance

02/27/2017

Keeping Criminal Background Checks in Check
Live Webinar, Thursday, March 16, 2017, 10:00 – 11:30 a.m. PT

Keeping Criminal Background Checks in Check


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CALL (800) 331-8877

While it's not a crime for California employers to conduct background checks, watch your step.
Strict rules govern when and how employers can check an applicant's criminal background.

At this March 16 webinar, CalChamber's employment law experts will present their lineup of legal requirements and issues relating to criminal background checks:
California, federal, and local restrictions on criminal background checks
Recent legislation regarding juvenile convictions
Proposed FEHA criminal background regulations
Best practices
Find the balance between properly screening individuals before making employment decisions and the legal protections in place that could trigger litigation.

Good read -        Shawn Rhodes Contributing WriterIf you haven’t been on the receiving end of an irate customer, you ma...
02/02/2017

Good read -







Shawn Rhodes
Contributing Writer

If you haven’t been on the receiving end of an irate customer, you may have been the irate customer yourself.
Perhaps it was:

Irate customers can be a gift — if we handle them with care.
iStock (laflor)
When you’ve been on hold and disconnected multiple times
When the staff first sees people who arrived in the waiting after you
When no one can give you the answer to your question
While there are many ways to calm down, service, and convert an irate customer into a brand advocate, most organizations miss the opportunity to turn customer feedback into bottom-line results.
How do we take the frothing, red-faced, furious customer and (hopefully) convert them back to an advocate and improve the way we do business?
1. The customer isn’t always right, but they can be correct
It seems counter-intuitive, but an irate customer gives business leaders an opportunity to take a serious look at ways to improve their business. While the customer may be asking for something you can’t deliver, they are delivering a gift to you.
What’s the gift? It’s an opportunity to breeze past your competitors by considering if the irate customer’s request is reasonable and could be made into a company-wide policy. You may not have the authority to change the way your company does business, but you can always suggest improvements that soothe upset customers and convert new ones to your brand.
2. Fix the problem, not the blame
When dealing with an irate customer, encourage your team members do everything they can to solve the problem without pointing fingers at other departments or people. Tearing down the company doesn’t build you up — it tears teams down. While dealing with an irate customer, make a note of all the points where your organization could have done better and pass that information along.
3. Dropped balls can bounce
If your organization is at fault for the mistake, you can use it as a springboard for ensuring you not only fix the problem but raise the bar on everyone’s performance. Encourage team members to catalogue the way they solved problems for customers and share that information up the chain of command. Not only will it prevent the problem from occurring again, it will raise the bar on future performance and let your organization know you’re constantly looking for ways to improve.
4. Reward results, not customer retention
It’s sad but true — some customers should be let go. Just as your product or service is not a right fit for everyone, everyone is not a great fit as a client. If it’s glaringly obvious that your organization isn’t a right fit for a client, match them up with a partner company and take a look at why that customer wasn’t a good match.
Was it geography? Needs? Take that information and use it to further refine who your ideal client is. Marketing departments are constantly trying to refine who they should target. They’ll be forever grateful if your customer service folks are constantly painting them a clear picture of who is — and isn’t — a great fit as a client. Irate customers can be a gift — if we handle them with care.
Shawn Rhodes is an international expert in improving organizational performance, and his work studying organizations in more than two dozen countries has been published in news outlets around the world. His clients have included Deloitte, ConAgra, Serta-Sealy and dozens of similar businesses. He is author of the new book "Pivot Point: Turn On A Dime Without Sacrificing Results," and you can reach him at 813-833-5059 or shoshinconsulting.com. Catch a clip from his latest TEDx talk at http://bit.ly/ShawnTEDx

01/27/2017

I received this from a good I follows that offer
Excellent HR view on HR laws. Part of HR is thinking clealy and fairly;
Dear Ginny
Can an employee in California remain “on call” while on a rest break? That’s a key question the California Supreme Court addressed in the recently decided case of Augustus v. ABM Security Services, Inc. The court’s ruling impacts how employers here in California approach the notion of “on-call rest periods.”
Employers face significant liability for wage and hour violations if they fail to pay employees properly. Under the California Private Attorney Generals Act (PAGA), employees are able to easily bring representative actions on behalf of themselves and other current and former employees for wage and hour violations.
Don’t assume you’re up to date on the applicable California wage and hour rules, join us on January 31 for Travel Pay, Breaks, On-Call Pay, Reporting Pay, Sick Leave and Vacation Pay in California: What All Employers Need to Know to Ensure Compliance.
This in-depth webinar will explain how to comply with California’s intricate web of regulations, so you can avoid violations and potential lawsuits.
Attorney Cathleen Yonahara of San Francisco’s Freeland Cooper & Foreman will cover:
What’s considered compensable travel time, and how California’s law on travel time pay differs from federal law
How to identify compensable breaks such as meal breaks, rest breaks, and lactation breaks
How to identify when and if standby or on-call time is compensable
How and when to compensate for reporting pay
How to calculate sick leave and vacation pay and when payments are due
And more!
I hope you can attend this important webinar designed to brief you on the latest wage and hour compliance tripwires concerning travel pay, on-call time, reporting time pay, vacation pay, and more. You can register here.
Sincerely,
Joan Farrell, J.D.
Senior Legal Editor
BLR

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01/20/2017

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California HR recordkeeping updates for 2017
California HR Recordkeeping Update
Today at 6:37 AM
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Learn how to comply with California and federal HR recordkeeping requirements.
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View all BLR Events
HR PROFESSIONAL WEBINAR

Learn how to comply with California and federal HR recordkeeping requirements.
California HR Recordkeeping Updates for 2017: What to Keep—For How Long—and What to Toss


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LIVE WEBINAR:
Wednesday, January 25, 2017
10:30 a.m. to 12:00 p.m. Pacific

HR records can easily accumulate, whether in paper or digital format. Add to that the complexities of California regulations around recordkeeping and CA HR professionals have their work cut out for them.
Governor Brown passed the California Fair Pay Act in late 2015, and AB 1513 became effective at the beginning of 2016. AB 1513 introduced a few non-negotiable records that many employers will have to generate and maintain regarding requirements for a separate hourly wage for “nonproductive” time worked by piece-rate employees, and separate payment for rest and recovery periods to those employees.
The Fair Pay Act is even less straightforward—employers will need to develop a record-generating and recordkeeping practice that provides the factual basis for a defense in case of legal action brought under the Fair Pay Act. And how specific it needs to be will depend on each employer’s individual circumstances.
It’s essential for you to know what can be shared, what can’t, and how all information should be protected. That even goes for “old-school” hard copy records, which have their own rules for shredding. Knowing what to keep in case of possible civil penalties or litigation and knowing when you must legally destroy certain records, especially with new laws affecting pay and personnel policy, can be like walking a tightrope.
Join us for an in-depth webinar on January 25 for a succinct explanation from seasoned California employment attorney Allen Kato, who will teach you Golden State HR recordkeeping do’s and don’ts, as well as what’s likely coming in the year ahead.
You’ll learn:
The latest on rules and regulations affecting California HR recordkeeping obligations
Which documents and records you must continue to keep on file, and for how long
How to tell whether state or federal law dictates how long you must retain certain employment records
Why keeping everything is almost as dangerous as keeping nothing
How to determine if your existing document creation, storage, retention, and destruction policies are up-to-date according to California law
When and how to shred hard copies or destroy electronic documents—such as for terminated employees
When your legal duty to preserve records is triggered
What records you should keep, even though you are not legally required to
And much more!

Learn More
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Live Presentation and Q&A with:

Allen Kato, Esq.
Owner
Allen Kato Attorney at Law

Allen Kato is the owner of his private practice in San Francisco. Mr. Kato and advises employers in all aspects of employment law, including leaves of absences, classification of employees, compensation and contract compliance; employer policies, practices, and procedures; and equal employment opportunity compliance. He provides lawful options and solutions to achieve business goals, with over 30 years of experience counseling management and litigating their employment cases (both individual and class actions) before courts and agencies. Previously, he was an attorney in the employment group at Fenwick and West for over 13 years. Before that, Mr. Kato was with Schachter, Kristoff, Orenstein & Berkowitz, an employment law boutique, for 15 years. Mr. Kato frequently presents webinars for BLR and HR Hero.


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MrsSarahPierce on

01/19/2017

Hiring your first employee, there is plenty to consider. The attached article certainly gives you many things to think about.

01/19/2017

While customer service, marketing, etc. are certainly important - don't forget the safety of your employees: Forward to a Friend | View in Browser

View all BLR Events
HR PROFESSIONAL WEBINAR

Learn the practical impact that new 2017 Cal/OSHA rules will have on workplace safety in California and compliance pitfalls to look out for.
California Workplace Safety Compliance Outlook 2017: New Cal/OSHA Developments and Legal Snares to Avoid


Register Now

LIVE WEBINAR:
Tuesday, January 24, 2017
1:30 p.m. to 3:00 p.m. Eastern
10:30 a.m. to 12:00 p.m. Pacific

The state of California’s Division of Occupational Safety and Health (DOSH), better known as Cal/OSHA, is perhaps the most aggressive and enforcement heavy approved state OSH program. California employers face a host of requirements that other employers around the country do not. Likewise, the Cal/OSHA inspection and appeal process creates several unique landmines for California employers.
As 2017 kicks into gear, now is the perfect time to reassess your safety programs to be sure your organization is in compliance with the latest Cal/OSHA safety regulations and can effectively navigate Cal/OSHA’s appeal process.
Join us on January 24 for an in-depth discussion led by Andrew Sommer, seasoned California-based workplace safety and labor and employment attorney. He will walk you through the necessary changes and precautions you’ll need to take to ensure that your organization is compliant with these new Cal/OSHA standards.
You’ll learn the latest on:
Cal/OSHA’s new repeat violation rule, effective January 1, 2017
Cal/OSHA’s new workplace violence rule for health care facilities, which goes into effect April 1, 2017
A new law mandating the development of heat illness prevention regulations for indoor workplaces
Anticipated changes to Cal/OSHA penalties
Cal/OSHA’s unique reporting requirements for an employee fatality or serious injury or illness
Cal/OSHA’s vexing 1BY (Notice of Serious Violation) process—and how to master it if your company is involved

Learn More
Register Now


Live Presentation and Q&A with:
Andrew Sommer, Esq.
Partner
Conn Maciel Carey LLP

Andrew Sommer is a partner with Conn Maciel Carey’s OSHA Workplace Safety & Labor Employment practice groups. Mr. Sommer represents employers in a wide range of labor and employment matters, with a particular emphasis on occupational safety and health compliance and litigation. Mr. Sommer represents clients in inspections, investigations, enforcement actions and notices of alleged hazards involving OSHA and Cal/OSHA.

01/17/2017

Interesting article as applied to California - Probationary periods are a tool long used to test the viability of job candidates. They can provide a window into an employee's suitability and qualifications for a position. In an economy that continues to have high unemployment, recent graduates, those looking to change careers and those interested in a specific company may be particularly open to a probationary period that lets them get their foot in the door. However, without adequate protections, when completed, a probationary period may create an expectation on behalf of the new employee – and, more importantly, in the eyes of a court – that the employee cannot be fired at will. This is just one of several reasons you might consider eliminating probationary periods as a hiring tool, unless your company has a unionized workforce.
This is not to say that probationary periods cannot serve a useful purpose, particularly when an employer has a unionized workforce. Under most collective bargaining agreements, employers can terminate employees only if they can demonstrate "just cause" and exhaust the grievance or arbitration procedures. But when an employer has negotiated for a probationary period for new hires as part of its collective bargaining agreement with a union, a new hire can be terminated during that period consistent with the employment-at-will standard, meaning that the employer can terminate the employee for any legal reason or no reason at all. Given how difficult it can be to terminate a union employee, negotiating a probationary period clause into a collective bargaining agreement can be an extremely valuable tool to ensure that you are hiring the right employees for the job – especially if you may have to live with them for a long time.
In other, non-union contexts, however, this does not make as much sense – first and foremost because it is largely unnecessary in those states in which the default rule is that all employees, however long employed, remain "at will" in the absence of some other agreement, express or implied, to the contrary. An employer should, therefore, take steps to affirmatively ensure that nothing "to the contrary" occurs to abrogate the at-will status of its workforce. For this reason, outside of the specialized contexts noted above, employers might consider eliminating probationary periods.
For example, a creative plaintiff's attorney might argue that probationary periods create such a contract – albeit an implied contract – between the company and an employee who successfully completes his or her probationary period. This is most often a problem when the employer has hired a mediocre employee who is susceptible to termination in the subsequent months or years for one reason or another. When that termination occurs, the successfully completed probationary period could come to mean several things, all of which could be damaging to the employer in the context of litigation or administrative proceedings initiated by the employee:
As noted above, the completion of the probationary period could be seen as having created an implied promise that the employer will not fire the employee absent good cause.
The employee could argue that completing a probationary period is evidence proving that the employer itself found that the employee had the requisite qualifications to perform the job functions of his or her position – an essential element of a discrimination claim.
Probationary periods, when inconsistently applied to employees, will invariably raise questions about whether supervisors are permitted to make ad hoc decisions about assignments, expectations and hiring, especially if probationary periods have been extended for certain employees but not others, or if regular employees are evaluated differently than they were while on probation.
For all these reasons, it may be worth eliminating the probationary period from your hiring toolbox, especially if it is more likely to work against you than for you. No one needs a tool like that, and indeed it is one that, outside the union context and any other legal or contractual considerations, has little salutary use: An at-will employee is already effectively always in a probationary period. Why create an additional layer of complexity?
If, however, probationary periods are regarded as essential to your company, be sure to make them meaningful and consistent. When a probationary employee is hired, include in the offer letter that employment remains at will regardless of the completion of a probationary period, and put this rule in your employment handbook too. Further, in case a court is later called upon to review a termination, it is good practice for all employers to document incidents of poor performance as they happen, whether they occur during the probationary period or afterward. As with all questions involving labor and employment law, an ounce of prevention is worth a pound of cure.
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.
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Contributor
Marc A. Antonetti

12/09/2016

A new year is almost upon us. For us business owners, let's start out accurately - United States: "Accurate" Time Records Must Actually Be Accurate
Last Updated: December 6 2016
Article by Bennett Epstein
Foley & Lardner

Sometimes it is important to get back to basics and refresh our understanding of topics that are already well-known to human resources professionals. In this season of confusion, particularly regarding the on-again/off-again Fair Labor Standards Act (FLSA) salary test, it is worthwhile to review the timekeeping records that employers are required to maintain with respect to nonexempt employees. Despite clear guidance from the U.S. Department of Labor (DOL), employers make mistakes.
The DOL requires employers to maintain the following information:
Employee's full name and social security number
Address, including zip code
Birth date, if younger than 19
S*x and occupation
Time and day of week when employee's workweek begins
Hours worked each day
Total hours worked each workweek
Basis on which employee's wages are paid (e.g., "$9 per hour," "$440 a week," "piecework")
Regular hourly pay rate
Total daily or weekly straight-time earnings
Total overtime earnings for the workweek
All additions to or deductions from the employee's wages
Total wages paid each pay period
Date of payment and the pay period covered by the payment
The DOL has created an exemption to item 7 (record of total hours worked) for employees working on fixed schedules. Under the applicable regulation, in order to satisfy the requirements of the exemption, an employee who works a fixed schedule must indicate in writing that the employee has strictly adhered to the schedule. Further, in weeks in which the employee works more or less than the scheduled hours, the employee must note the exact number of hours worked each day and each week. Reliance on this exception is fraught with risk, however. It is often the case that an employee's actual working time deviates from the norm, and that the employee or the employer overlooks or is not aware of the need to document the deviation. Also, not all states adhere to this exception.
Employers are permitted to record hours worked in any manner that is complete and accurate. For example, it is permissible to use a time clock; the observation of a timekeeper, such as a supervisor; or via timesheets submitted by the employee.
Special care must be taken to accurately record the time of often overlooked positions, such as employees who work from home.
Why is it important to maintain accurate time records that, in every aspect, comply with the mandates of the regulations? The answer is simple: In addition to facing penalties from the DOL, improper records increase the risk of exposure to wage-hour lawsuits and liability for failure to pay earned wages. Employers are responsible for maintaining compete and accurate time records. The failure to do so will favor the employee's claims for unpaid wages.
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

12/07/2016

LET'S NOT FORGET OUR RETURNING VETERANS.TO THE WORKFORCE

Compliance Guide for Active Duty personnel Return to Work:
Author: Valerie Bolden-Barrett
Published:Dec. 7, 2016
Employers with active-duty service men and women must follow rules for their return to work. The Uniformed Services Employment and Re-employment Rights Act was written to protect retired military, active-duty personnel and members of the Reserve re-entering the workforce.
The Labor Department oversees the law, which bars employees from terminating or discriminating against service men and women for going out on active duty.
Service members’ protected rights
Under USERRA rules, employers must allow service members to return to the same positions they would have had if they hadn’t been called to active duty. This mandate is called the “escalator principle,” which essentially means service members are entitled to the same pay, seniority and job status they would have been granted before their military started. While on the job, service members might have earned leave or vacation time, but employers can’t force them to take it.

The DOL expects employers to provide service members training or re-training to return to work. Those who aren’t qualified for positions under the “escalator principle” must be considered for the next best comparable job.
Notification of duty
Active-duty personnel must notify their employer that they’ve been called for military service. Notification can be written or verbal, but done so as far ahead of time as possible.
The exemptions are situations that make advance notice unlikely, impossible or unreasonable.
Return-to-work rules
With all the legal protections, service members are essentially being rehired. As such, they can’t have more than five cumulative years with an employer, However, if they enlist for more than five years, have Reserve or National Guard training, have their active duty extended or were recalled for duty, they’re exempt from the five-year rule.
Service members must not have been punished for or dishonorably discharged from military duty. Also, they must apply for re-employment and return to work by a specified date, which are based on the length of service.
For fewer than 31 service days, they don’t have to re-apply for a job, but must return to work on the next official workday following the first day they’re released.
For 31 days of service up to 180 days, they’re required to apply within 14 days of being released. For 181 of service or more, they have 90 days to apply after their release. For post-duty travel for illness, the USERRA will extend the two-week deadline.
Benefits and pensions for service members
Service members receive health benefits through the USERRA. Those with more than 30 days of military duty may select an employer-sponsored health plan for a 24-month period. The premium, however, might be 105 percent of the employer’s group plan. premium.
Service members with fewer than 31 days have continuous coverage during their military leave.
The USERRA also prevents service members from losing their pensions because of the interruption in work.
Disability
Service members recuperating from injuries they received during military duty or training have up to two years to return to work or apply for re-employment.
As with the Americans with Disabilities Act, employers must provide “reasonable accommodation” to disabled service members when they return to work. “Reasonable accommodation” could be physical changes to the workplace, specially equipped chairs or ramps.
Unfair treatment or discrimination claims
The DOL investigates claims service members file against employers for unfair treatment or discrimination. The U.S. Justice Department can take over any unresolved claims and rule in a district court at no charge to service members. However, employers found to have violated the law might have to pay service members for damages.
Employers need to make sure they’re complying with all USERRA provisions to avoid costly penalties.

Recommended Reading:
DOL
VETS USERRA Fact Sheet 3

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