09/06/2025
CBS News recently aired a report of State Farm Insurance systematically undervaluing totaled vehicles when offering payouts to their own policyholders. This is not a surprise to those of us who handle accident cases. And State Farm is not the only carrier who has been doing this for many, many years. In the comments below is the article I wrote 15 years ago about this chronically unfair (and, in my opinion, highly unethical) practice. And they certainly don't treat unrepresented victims of drunk or negligent drivers any better when it comes to their injury settlements. The bottom line is that insurance carriers are in the business of paying out as little as possible to maximize their profits.
When it comes to accident-related personal injury, R&R: (1) provides helpful, friendly, and practical advice throughout the process; (2) reduces the stress and hassle to our clients; (3) insists that our clients receive a fair settlement given the nature and extent of their injuries and the real-world impacts to their lives; (4) ensures that everything is handled properly so that there are no expensive surprises.
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An Arkansas jury recently found car insurance giant State Farm shortchanged drivers with "totaled" cars, and similar lawsuits across the country could put money back into consumers' pockets. State Farm is fighting the lawsuits, telling CBS News that the company "always seeks to pay what we owe withi...
