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“Scripts allow me to consult with the client. They allow me to connect, relax and listen to the client because I already know what I’m going to say,” explained Gene Arant. Since mastering his
scripts, Arant has found that his meetings have taken on a different tone. Both he and his clients are more at ease and they feel more assured that they’re being listened to.
“Scripts will not change you or turn you into a robot,” explained Sean Provencher. “You have the ability to make scripts your own by putting your own personality into them so they feel comfortable for you.”
Mike Hicks, the most seasoned veteran on the panel, said that, “After 28 years you learn what works.” While he didn’t care for scripts when he first started out, he eventually realized that scripts are necessary in order to have a successful business.
“It’s empowering to have the confidence to already know what you’re going to say next. I feel confident in knowing how to guide the conversation,” added Danielle Glew, who admitted that before she joined Keller Williams, she had never used a script.
