09/02/2026
If a hospital contacts you after something went wrong with your medical care, you may have questions about why they’re reaching out and what happens next.
Hospitals may use disclosure programs to communicate with patients and families after an unexpected medical outcome. But being contacted does not necessarily mean the hospital is admitting that a medical error occurred.
Partner Ryan Keating explains what hospital outreach may mean, whether you have to meet with the hospital, and what to consider before responding.
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