Exterro

Unlike any other software provider, Exterro makes it easy for organizations to understand their data and take swift action.

Exterro empowers organizations to manage data risks with a complete platform for e-discovery, data privacy, cybersecurity and governance, and digital forensics. Exterro's AI-driven solutions provide accurate, actionable insights, enabling businesses to ensure compliance, reduce risks, and streamline operations while lowering costs. With Exterro, organizations gain the clarity and confidence needed

to address their most critical data challenges. Exterro's FedRAMP-authorized solutions for eDiscovery, Digital Forensics, and Data Privacy, Security, and Governance are available in the AWS marketplace through the AWS ISV Accelerate program. For more information, visit www.exterro.com

09/03/2026

"𝑨𝑰 𝑻𝒉𝒂𝒕 𝑫𝒐𝒆𝒔 𝒕𝒉𝒆 𝑾𝒐𝒓𝒌. 𝑵𝒐𝒕 𝑱𝒖𝒔𝒕 𝒕𝒉𝒆 𝑻𝒂𝒍𝒌𝒊𝒏𝒈."

That's the tension at the center of our session at Running Legal Like a Business next week. Because most legal teams have already run the AI pilot. Way fewer can say what it actually changed. More summarizing, more drafting, same amount of manual work underneath it all.

That's exactly what Bryant Bell is getting into on stage with Walter Carroll (Robinhood) and Rosemary Barajas (Rivian), how you move AI from "𝘢𝘴𝘴𝘪𝘴𝘵𝘪𝘯𝘨" to actually executing the work: intake, routing, follow-up, data collection, the stuff that eats a legal team's week.

It's also why we built 𝗘𝘅𝘁𝗲𝗿𝗿𝗼 𝗔𝗥𝗠𝗢𝗨𝗥, our AI platform for legal ops, investigations and compliance, and we'll be showing it live at Running Legal Like a Business, not just talking about it.

If you're there, bring us your most painful workflow, and we'll show you how Exterro ARMOUR would actually handle it.

See you on the floor. More details: https://www.exterro.com/running-legal-like-a-business

09/02/2026

𝐄𝐯𝐞𝐫𝐲 𝐥𝐞𝐠𝐚𝐥, 𝐩𝐫𝐢𝐯𝐚𝐜𝐲, 𝐚𝐧𝐝 𝐟𝐨𝐫𝐞𝐧𝐬𝐢𝐜𝐬 𝐭𝐞𝐚𝐦 𝐭𝐡𝐢𝐧𝐤𝐬 𝐭𝐡𝐞𝐢𝐫 𝐝𝐚𝐭𝐚 𝐦𝐞𝐬𝐬 𝐢𝐬 𝐮𝐧𝐢𝐪𝐮𝐞𝐥𝐲 𝐛𝐚𝐝. 𝐁𝐮𝐭 𝐡𝐨𝐰 𝐭𝐫𝐮𝐞 𝐢𝐬 𝐭𝐡𝐚𝐭?

Turns out, not very. Almost every organization is fighting the exact same fragmentation. That's the honest take from the newest episode of 𝗗𝗮𝘁𝗮 𝗫𝗽𝗼𝘀𝘂𝗿𝗲, featuring Marla Darling and Ashley Dow, two Customer Success leaders at Exterro who talk to hundreds of legal, privacy, and forensics teams every week.

A few things worth knowing from their conversation:
• 𝐓𝐡𝐞 𝐦𝐢𝐬𝐭𝐚𝐤𝐞 𝐢𝐬𝐧'𝐭 𝐭𝐡𝐞 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞, 𝐢𝐭'𝐬 𝐚𝐬𝐬𝐮𝐦𝐢𝐧𝐠 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐟𝐢𝐱𝐞𝐬 𝐚 𝐛𝐫𝐨𝐤𝐞𝐧 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐨𝐧 𝐢𝐭𝐬 𝐨𝐰𝐧. Two teams can buy the identical tool and get completely different outcomes, depending on whether they rethink how they work or just learn where to click.

• 𝐀 𝐬𝐢𝐧𝐠𝐥𝐞 𝐩𝐞𝐞𝐫 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧 𝐜𝐚𝐧 𝐬𝐚𝐯𝐞 𝐰𝐞𝐞𝐤𝐬. Marla shared an example of a DSAR workflow that took one team 6 months to build alone, versus a team that borrowed a peer's playbook and skipped straight to "here's where I messed up, don't do this."

• 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐩𝐚𝐲𝐬 𝐨𝐟𝐟 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝐩𝐞𝐨𝐩𝐥𝐞 𝐞𝐱𝐩𝐞𝐜𝐭. Ashley points out that certification days help people go from knowing ~20% of a platform's capabilities to using the other 80%, an immediate ROI unlock on a tool they already own.

As Ashley puts it: "𝘗𝘦𝘦𝘳 𝘤𝘰𝘯𝘯𝘦𝘤𝘵𝘪𝘰𝘯 𝘪𝘴 𝘢 𝘵𝘳𝘶𝘦 𝘢𝘯𝘵𝘪𝘥𝘰𝘵𝘦 𝘵𝘰 𝘣𝘶𝘳𝘯𝘰𝘶𝘵." Marla's take is just as direct: "𝘋𝘢𝘵𝘢 𝘳𝘪𝘴𝘬 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘪𝘴 𝘢 𝘵𝘦𝘢𝘮 𝘴𝘱𝘰𝘳𝘵."

If you work anywhere near legal, privacy, compliance, or data risk in general, this one's worth a listen.

Catch the full episode of Data Xposure with Marla, Ashley, and Mike Hamilton: https://www.exterro.com/resources/youre-not-the-only-one-solving-this-why-community-is-the-real-multiplier-in-data-risk

09/01/2026

Thomas Mullane didn't go to law school. In 2005, IT tapped him on the shoulder and said, "𝘸𝘦 𝘵𝘩𝘪𝘯𝘬 𝘺𝘰𝘶'𝘥 𝘣𝘦 𝘨𝘰𝘰𝘥 𝘢𝘵 𝘵𝘩𝘪𝘴 𝘯𝘦𝘸 𝘵𝘩𝘪𝘯𝘨 𝘤𝘢𝘭𝘭𝘦𝘥 𝘦𝘋𝘪𝘴𝘤𝘰𝘷𝘦𝘳𝘺."

Twenty years later, attorneys come to him before making a call, not after.
A few other things Tom shared in this conversation that are just as worth knowing:

🔹 𝐎𝐧 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐡𝐚𝐫𝐝 𝐭𝐫𝐮𝐭𝐡𝐬: "𝘕𝘰𝘣𝘰𝘥𝘺 𝘸𝘢𝘯𝘵𝘴 𝘵𝘰 𝘣𝘦 𝘵𝘰𝘭𝘥 𝘵𝘩𝘦𝘪𝘳 𝘬𝘪𝘥 𝘪𝘴 𝘶𝘨𝘭𝘺." His approach to pushing back on attorneys and outside counsel, without damaging the relationship.

🔹 𝐎𝐧 𝐫𝐞𝐚𝐥 𝐯𝐬. 𝐦𝐚𝐧𝐮𝐟𝐚𝐜𝐭𝐮𝐫𝐞𝐝 𝐮𝐫𝐠𝐞𝐧𝐜𝐲: Most "fire drills," in his words, are a burnt turkey, not a burning building.

🔹 𝐎𝐧 𝐰𝐡𝐲 𝐩𝐫𝐞𝐝𝐢𝐜𝐭𝐢𝐯𝐞 𝐜𝐨𝐝𝐢𝐧𝐠 "𝘧𝘭𝘰𝘱𝘱𝘦𝘥": Tom's take - it wasn't the technology. It was the name.

None of this is theory. It's twenty years of pattern recognition from someone who's genuinely lived it, which is honestly what makes the full conversation worth the 30 minutes.

If this resonated, the full episode of 𝗗𝗮𝘁𝗮 𝗫𝗽𝗼𝘀𝘂𝗿𝗲 goes even deeper: https://www.exterro.com/resources/stay-calm-move-smart-leading-through-data-risk-without-the-knee-jerk-reaction-data-xposure---ep-21

What's a skill that's helped you earn trust in a role you didn't "formally" have authority in?

08/31/2026

𝐒𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠'𝐬 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 𝐗𝐂𝐡𝐚𝐧𝐠𝐞 𝐍𝐚𝐬𝐡𝐯𝐢𝐥𝐥𝐞 𝐭𝐡𝐚𝐭 𝐰𝐞'𝐯𝐞 𝐧𝐞𝐯𝐞𝐫 𝐝𝐨𝐧𝐞 𝐛𝐞𝐟𝐨𝐫𝐞.

The sharpest sessions in data risk and AI. Hands-on certification. Real conversations with the people actually building this industry's next chapter.

And then, closing it all out - a live performance from an award-winning country music artist. Grand Ole Opry member. The kind of moment that turns a conference into a story you tell for years.

We've sat on this for weeks. It's been hard not to say more.

If you know Nashville, you know what a night like this feels like.
If you don't yet, September 21-23 is your invitation to find out.

https://www.exterro.com/exterro-xchange

08/26/2026

𝐀 𝟐𝟎-𝐲𝐞𝐚𝐫 𝐞𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐯𝐞𝐭𝐞𝐫𝐚𝐧, 𝐨𝐧 𝐀𝐈: "𝐈 𝐡𝐚𝐯𝐞 𝐚 𝐯𝐞𝐫𝐲 𝐥𝐚𝐫𝐠𝐞 𝐦𝐢𝐬𝐭𝐫𝐮𝐬𝐭 𝐟𝐨𝐫 𝐀𝐈 𝐠𝐨𝐢𝐧𝐠 𝐟𝐨𝐫𝐰𝐚𝐫𝐝."

Thomas Mullane has been doing eDiscovery and cyber investigations since 2005. Long enough to watch multiple "𝘵𝘩𝘪𝘴 𝘤𝘩𝘢𝘯𝘨𝘦𝘴 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨" tech cycles come and go.

On the latest episode of 𝐃𝐚𝐭𝐚 𝐗𝐩𝐨𝐬𝐮𝐫𝐞, Tom sat down with Mike Hamilton, J.D. and shared some genuinely useful takeaways:

🔹 𝐀𝐈 𝐢𝐬 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐚𝐭 𝐟𝐢𝐧𝐝𝐢𝐧𝐠, 𝐭𝐞𝐫𝐫𝐢𝐛𝐥𝐞 𝐚𝐭 𝐜𝐫𝐞𝐚𝐭𝐢𝐧𝐠 (𝐟𝐨𝐫 𝐧𝐨𝐰). Tom draws a clear line: use AI to cut through hundreds of documents and surface what's relevant, but be very cautious letting it generate content on your behalf.

🔹 𝐏𝐫𝐞𝐝𝐢𝐜𝐭𝐢𝐯𝐞 𝐜𝐨𝐝𝐢𝐧𝐠 𝐝𝐢𝐝𝐧'𝐭 𝐟𝐚𝐢𝐥 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐭𝐞𝐜𝐡. 𝐈𝐭 𝐟𝐚𝐢𝐥𝐞𝐝 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐧𝐚𝐦𝐞. A branding lesson that's just as relevant to how AI tools get adopted (or rejected) today.

🔹 𝐌𝐨𝐬𝐭 "𝐟𝐢𝐫𝐞 𝐝𝐫𝐢𝐥𝐥𝐬" 𝐚𝐫𝐞 𝐚 𝐛𝐮𝐫𝐧𝐭 𝐭𝐮𝐫𝐤𝐞𝐲, 𝐧𝐨𝐭 𝐚 𝐛𝐮𝐫𝐧𝐢𝐧𝐠 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠. Tom's framework for telling real urgency apart from manufactured urgency, and why staying calm is a skill, not a personality trait.

🔹 𝐓𝐡𝐞 "𝐀𝐈 𝐥𝐢𝐭𝐢𝐠𝐚𝐭𝐢𝐨𝐧 𝐚𝐫𝐦𝐬 𝐫𝐚𝐜𝐞" 𝐢𝐬𝐧'𝐭 𝐮𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐥, 𝐢𝐭'𝐬 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲-𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭. Tom pushes back on a claim from a previous guest, arguing the risk looks very different for a consumer retailer vs. an aerospace company.

🔹 𝐘𝐨𝐮 𝐝𝐨𝐧'𝐭 𝐧𝐞𝐞𝐝 𝐚 𝐥𝐚𝐰 𝐝𝐞𝐠𝐫𝐞𝐞 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐫𝐞𝐚𝐥 𝐜𝐫𝐞𝐝𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐢𝐧 𝐥𝐞𝐠𝐚𝐥. Tom's approach: certifications, case law literacy, and consistently being the person with the answer in the room.

This isn't AI hype or AI fear, it's a grounded, occasionally contrarian read from someone who's actually lived through it.

Worth the listen if AI, data risk, or litigation prep is anywhere on your radar. Full episode in the comments.

08/25/2026

𝐌𝐨𝐬𝐭 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐛𝐨𝐥𝐭 𝐀𝐈 𝐨𝐧𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐬𝐭𝐚𝐜𝐤 𝐚𝐧𝐝 𝐡𝐨𝐩𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭.

This session is about doing it right - hiring, training, and trusting AI like a real member of your team.

Join us at 𝐗𝐂𝐡𝐚𝐧𝐠𝐞 𝟐𝟎𝟐𝟔 in Nashville for "𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐈𝐧 𝐀𝐜𝐭𝐢𝐨𝐧: 𝐇𝐢𝐫𝐞. 𝐓𝐫𝐚𝐢𝐧. 𝐓𝐫𝐮𝐬𝐭. 𝐁𝐮𝐢𝐥𝐝 𝐘𝐨𝐮𝐫 𝐀𝐈 𝐈𝐧𝐬𝐢𝐠𝐡𝐭 𝐏𝐚𝐫𝐭𝐧𝐞𝐫" - hosted by Gail Montgomery and Bruce Montgomery, Co-Founders of ExperienceYes.

This isn't a theory session. It's a hands-on look at what it actually takes to turn AI into a trusted insight partner inside your legal and data risk function, with practical frameworks you can bring back to your team on day one.

If you're serious about where AI fits in your organization's future, this is a room you want to be in.

Wednesday, September 23rd | 3:30 - 5:30 PM
𝐒𝐞𝐚𝐭𝐬 𝐚𝐫𝐞 𝐥𝐢𝐦𝐢𝐭𝐞𝐝. 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐥𝐢𝐧𝐤: https://www.bigmarker.com/series/xchange-global-conference-2026/landing_page #/

08/24/2026

𝐌𝐨𝐬𝐭 𝐞𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐝𝐞𝐛𝐚𝐭𝐞𝐬 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐯𝐨𝐥𝐮𝐦𝐞 - 𝐦𝐢𝐥𝐥𝐢𝐨𝐧𝐬 𝐨𝐟 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐬, 𝐦𝐚𝐬𝐬𝐢𝐯𝐞 𝐜𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐨𝐧𝐬, 𝐞𝐧𝐝𝐥𝐞𝐬𝐬 𝐫𝐞𝐯𝐢𝐞𝐰 𝐪𝐮𝐞𝐮𝐞𝐬.

Andrew Hansell, Director Counsel at Target, thinks that's the wrong fight entirely. He's sat on every side of the table - law firm, consultant, now in-house, and on a recent episode of Data Xposure with Mike Hamilton, J.D., he laid out four takes that go against almost everything the industry assumes.

A few that stuck with us:
→ AI isn't going to shrink your legal bills. It's starting an arms race. Plaintiffs are adopting it just as fast as defense teams, sometimes faster.

→ Preservation law still thinks in banker's boxes. Keeping old, unsupported systems online "just in case" is quietly draining budgets nobody's tracking.

→ In-house eDiscovery is 90% detective work and persuasion, 10% law. You're not analyzing case strategy all day, you're tracking down shadow IT and convincing people outside your department to cooperate.

→ Out of a million documents, maybe 50 actually decide the case. Everything else is just compliance overhead.

Full breakdown: https://www.exterro.com/resources/4-hot-takes-on-ediscovery-ai-and-corporate-data

Which one of these matches what you've actually seen, or which one are you ready to argue with?

08/21/2026

𝐒𝐨𝐦𝐞 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬 𝐣𝐮𝐬𝐭 𝐜𝐥𝐢𝐜𝐤, 𝐚𝐧𝐝 𝐭𝐡𝐢𝐬 𝐨𝐧𝐞'𝐬 𝐦𝐮𝐬𝐢𝐜 𝐭𝐨 𝐨𝐮𝐫 𝐞𝐚𝐫𝐬.

We're thrilled to welcome Harbor to the stage as our 𝐒𝐢𝐥𝐯𝐞𝐫 𝐒𝐩𝐨𝐧𝐬𝐨𝐫 for XChange 2026 in Nashville!

When it comes to tackling data risk and legal ops challenges, Harbor knows how to hit all the right notes, and we can't wait to riff with them live in Music City.

🗓️ September 21-23, 2026
📍 Nashville, TN
Three days. One incredible lineup of speakers, sessions, and surprises. And now, one more reason to be excited.

This is shaping up to be an event that'll have the whole industry talking. Trust us, you don't want to miss what we've got planned.
Ready to join the show? Registration link is here: https://www.bigmarker.com/series/xchange-global-conference-2026/landing_page

08/20/2026

𝐌𝐨𝐬𝐭 𝐥𝐞𝐠𝐚𝐥 𝐭𝐞𝐚𝐦𝐬 𝐬𝐢𝐳𝐞 𝐭𝐡𝐞𝐢𝐫 𝐞𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐞𝐟𝐟𝐨𝐫𝐭 𝐭𝐨 𝐭𝐡𝐞 𝐬𝐢𝐳𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐜𝐚𝐬𝐞. 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫 𝐂𝐨𝐮𝐧𝐬𝐞𝐥 𝐚𝐭 𝐓𝐚𝐫𝐠𝐞𝐭, Andrew Hansell, 𝐬𝐚𝐲𝐬 𝐭𝐡𝐚𝐭'𝐬 𝐛𝐚𝐜𝐤𝐰𝐚𝐫𝐝𝐬.

Whether a matter has 1,000 documents or 10 million, Andy believes the outcome almost always hinges on the same tiny number of documents, never more than a few dozen.

Which raises an uncomfortable question for most review workflows: 𝐢𝐟 𝟗𝟎%+ 𝐨𝐟 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐫𝐞𝐯𝐢𝐞𝐰𝐬 𝐢𝐬 𝐧𝐞𝐯𝐞𝐫 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐠𝐨𝐢𝐧𝐠 𝐭𝐨 𝐦𝐨𝐯𝐞 𝐭𝐡𝐞 𝐧𝐞𝐞𝐝𝐥𝐞 𝐨𝐧 𝐚 𝐜𝐚𝐬𝐞, 𝐰𝐡𝐲 𝐢𝐬 "𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐭𝐡𝐨𝐫𝐨𝐮𝐠𝐡𝐥𝐲" 𝐬𝐭𝐢𝐥𝐥 𝐭𝐡𝐞 𝐝𝐞𝐟𝐚𝐮𝐥𝐭 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲?

Andy's answer: flip the sequence. Hunt for the documents that will decide the case first, before you build out the rest of your review. Everything else becomes a compliance exercise, not a strategic one.

Andy also explains why he thinks this exact mindset is why AI is becoming more of a litigation arms race than a defense-side cost saver, and why ""preserving legacy data"" is quietly one of the most expensive lies in e-discovery.

Tune in to Data Xposure, wherever you listen: https://www.exterro.com/resources/when-data-preservation-isnt-free-andy-hansell-on-proportionality-legacy-data-and-the-ai-arms-race

08/19/2026

𝐐𝐮𝐢𝐜𝐤 𝐨𝐧𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐭𝐫𝐞𝐧𝐜𝐡𝐞𝐬 𝐨𝐧 𝐥𝐞𝐠𝐚𝐥, 𝐞𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲, 𝐨𝐫 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐟𝐨𝐫𝐞𝐧𝐬𝐢𝐜𝐬 𝐰𝐨𝐫𝐤.

Our CCO Juli Clark walks through what's coming at XChange this year, and why she's genuinely excited about it.

Real workflow sessions. Hands-on time with agentic AI, automated collections, data governance, and digital forensic investigations, not product demos, actual working sessions built around the stuff you're already dealing with.

And yeah, it's in Nashville. Rooftop reception, the Country Music Hall of Fame, a night at Luke's 32 Bridge. She wasn't exaggerating about the venue.

Seats are limited. That part's true too.

Tell us, what's the one session you'd want on the agenda? 👇

Register now: https://www.bigmarker.com/series/xchange-global-conference-2026/landing_page

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