Seche Strategies

09/14/2024

Did you know there are people still in prison on nonviolent cannabis charges?

Do you know who Edwin Rubis is?

Read this.

Educate others.

🙏 🗣

https://beardbrospharms.com/articles/who-is-edwin-rubis-getting-to-know-the-man-serving-a-40-year-sentence-for-non-violent-cannabis-charges

How a father of three found himself facing four decades in federal prison for crimes that could today be considered legal and licensed commerce.

56-year-old Edwin Rubis has served 27 years of a 40-year federal prison sentence after being convicted on non-violent cannabis related charges in the late 1990s. Cannabis and criminal justice reform advocates are rallying for his release by way of a presidential pardon from the Biden Administration.

Edwin Rubis has spent nearly half of his life incarcerated and has exhausted all available avenues for appeal. Still, he remains faithful for an early release and continues to lend knowledge and guidance to fellow inmates.

Supporters say Edwin’s story of redemption and reform make him an ideal candidate for such an important and consequential decision, but who is Edwin Rubis?

Read more about Edwin Rubis above and at Beard Bros Pharms website and social media channels.

Donation Link: https://lnkd.in/emXZJhh7

04/03/2024

Many employees lack consistent training to maneuver through challenging customer interactions effectively. I believe providing both managers and employees with clear, straightforward guidance can transform negative encounters into positive ones, leaving both the customer and employee feeling empowered, satisfied, and supported. So Seche Strategies advises clients and business owners alike to use:

The Cannabis Guest Recovery Roadmap: Navigating Service Slip-Ups with Ease

On the front lines of cannabis hospitality, unexpected hiccups are part of the journey. But it’s not the mishaps that define us; it's how we navigate our way back to excellence that do.

Imagine a simple mistake like a customer is overcharged due to a forgotten discount, or their exit bag contains the wrong strain. While these may seem small to an employee, they are everything to a customer and will define how that customer decides to interact with you in the future. A stellar recovery often strengthens the bond with your brand.

The Roadmap:
1️. Acknowledge with Empathy: It's about understanding the customer's reality. Put yourself in their shoes and reassure them.
2️. Genuine Apology: No excuses, just a sincere sorry. Accept the customer’s feelings as valid and work towards making it right.
3️. Proactive Solutions: Empower the guest by offering options. Partner in problem-solving and ensure a personalized resolution.
4️. Express Gratitude: Turn a problem into an opportunity. Thank the guest for their honesty and patience. Their feedback is invaluable.

Following this roadmap builds bridges. It turns a one-time shopper into a brand ambassador. It's about showing you care, you listen, and you act.

Every challenge is a chance to reinforce why your brand stands out. Embrace it, follow the Cannabis Guest Recovery Roadmap, and turn setbacks into triumphs. Check out the full Roadmap here:

Welcome to the front lines of cannabis hospitality, where the unexpected is just another part of your day. But here's a little secret: It's not the mishaps that define us; it's how we map the road back to excellence.