Our world has seen an alarming rate of change since the technology boom of the late 90’s. It has transformed nearly every facet of our daily lives from entertainment to work. The crucial factor, which gave the tech startups an advantage over the titans in the tech space, was agility. They were able to evaluate problems and fashion solutions that were efficient, appropriate and most importantly, ti
mely. It is in that agility that our firm shines. We are skeptical and thoughtful in our approach to litigation. We don’t do anything, simply because this is the way it has been done for years. We keep the baby and throw out the bath water. PROFITS
There have been legal secretaries for as long as there have been lawyers. The role of the legal secretary has gotten easier with the advancement of dictation technology. Long gone are the days of the secretary in the attorney’s office with a steno pad. But these advancements haven’t produced the improved work product in the litigation space that we’ve seen in nearly every other sector. Part of the reason is that firms can now assign 3-4 attorneys per secretary without a degradation of the status quo. But we’re not aiming to keep the status quo; we want to destroy it. We keep the 1:1 staff to attorney ratio from the days of old and train our legal secretaries to assist the attorney in monitoring each file. We encourage our staff to be more than mere executors of tasks given by their attorney. We encourage them to be proactive, independent thinkers that will keep their attorney accountable. We’ve found that by keeping our staff involved in the process, they are engaged, take ownership in the files and thus take more pride in their work. While many firms have adopted the same technological advances, it is in the synergy that occurs between staff and attorney that our firm stands out. CLEAR GOALS VS. MEANINGLESS PAPER
The importance of a clear goal cannot be overstated. And in our case, our goal is closure. Either by way of settlement or Trial, we are very intentional in our approach and ensure that every step taken is getting us closer to closure. Oftentimes files will languish in the name of billable hours. Attorneys will choose to provide meaningless paper over actual movement. But for us, closure is paramount because client feedback is more important to us than a few extra billable hours. RESPONDING TO CHANGE VS. LANGUISHING FILES
Every new case starts off with a plan of action. In most cases, that plan of action is one of a handful of canned plans of action. The unwitnessed slip and fall, the post termination CT, the kickball in the face during recess, and the list goes on. However, in the course of litigation, things inevitably get off course and the key to successful litigation is responding in real time to those changes. Delaying weeks or even months can lead to devastating results. But with the standard caseloads that attorneys in the defense industry carry, it’s impossible to even react timely, let alone be proactive. Our caseloads are actively monitored and we always hire well in advance of actual need. Once you feel the need to hire, it’s actually too late. We have created an environment where each attorney:staff tandem is able to navigate the Workers’ Comp system with the singular goal of closure. We apply every available technological advantage to provide better service to our clients rather than boost our bottomline. The resulting ability to respond and react to all the curveballs we face during litigation produces optimal results.
