10/19/2026
A consultation is booked. That feels like a win.
But there are still several opportunities for the prospective client to disappear before the attorney ever gets the chance to speak with them.
Confirmation, reminders, intake information, follow-up, and clear ownership all matter. A booked consultation is not the same thing as a completed consultation.
Our latest article looks at the operational steps firms can use to reduce that gap.
Read the article. https://zurl.co/vcWaI