10/09/2026
Encore Legal Process is hiring!
Operations Coordinator
Encore Legal Process, Inc. | Missouri City, TX | Full-time or part-time | Hybrid, with potential for transitioning to fully remote
Encore Legal Process is a Texas-based process serving company that supports law firms across the state. We're looking for a dependable, detail-oriented person to help keep our daily operations running smoothly and to be a reliable point of contact for the people we work with.
We're open to full-time or part-time for the right person. The role starts hybrid, with in-person days at a home-based office in Missouri City during training, and transitions to fully remote once you're up to speed.
What you'll do
Communication and support
- Serve as a point of contact for clients and/or vendors, depending on business needs and your strengths
- Respond to calls and emails promptly and professionally
- Provide status updates, answer questions, and resolve issues
- Follow up so nothing falls through the cracks
Administrative support
- Assemble, prepare, and organize legal documents
- Handle mailings, scanning, and filing during in-office days
- Keep records and order information accurate and up to date
AI workflow oversight
- Review output from our automated workflows for accuracy
- Flag anything that looks off and help keep those processes running smoothly
- Suggest improvements as you learn how the work flows
What we're looking for
- Clear, friendly, professional communication by phone and in writing
- Strong attention to detail and follow-through
- Reliability and discretion with confidential legal documents
- Comfort with computers and with learning new software
- Interest in AI tools. Hands-on experience is a plus but not required; we will train you
- Flexibility to take on new responsibilities as the role develops
- Ability to work independently, especially once remote
- Prior customer service, office, legal, or process serving experience is a plus
Details
- Schedule: Monday through Friday, 8 a.m. to 5 p.m., or an alternative schedule as mutually agreed
- Location: Hybrid to start in Missouri City, TX, then fully remote. Candidates should be local to the Houston area for the in-person training period
- Remote requirements: A quiet workspace and reliable internet
- Pay: $18–$24 per hour, depending on experience
To apply send your resume and a short note about why this role interests you to [email protected].
