07/28/2026
A little late posting this one because life has been full lately and for that, I'm incredibly grateful.
This one actually closed a few weeks ago, but it's a transaction I'll remember.
When I first met my buyer, he was pre-approved with his local credit union. Before writing the offer, I had multiple conversations with the lender and everything appeared to be on track.
Once we were under contract, I noticed the communication started to fade from the lender. There were no updates on the appraisal, no loan status updates and it became increasingly difficult to get answers.
The lender then sent an email to my buyer stating he was no longer pre-approved. No phone call for an explanation. It turned out the issue wasn't that my buyer couldn't qualify. The lender simply hadn't requested additional documentation from his employer that was needed to keep the loan moving forward. Instead of identifying the issue early and working through it, valuable time had been lost.
At that point, I called one of my preferred lenders.
He immediately stepped in, gathered the documentation that was needed, communicated with everyone throughout the process and got us to the closing table.
I also have to give a huge thank you to the seller, who was incredibly understanding and gracious enough to extend our closing date while we worked through the lender change. Without that patience, this transaction may have looked very different.
One thing I always want people to know: I don't receive any incentives for recommending my lenders. I recommend the lenders I do because I've seen situations like this happen far too often. My goal is to help protect my clients from unnecessary stress, delays and the possibility of losing due diligence money or earnest money over issues that could have been avoided with better communication and follow through.
Choosing the right lender is just as important as choosing the right Realtor. Having the right team behind you can make all the difference when unexpected challenges come up.
Congratulations to my buyer on becoming a homeowner! We hit a few bumps along the way, but we got there—and that's what matters. 🏡🎉
