03/18/2020
Resident Research is an industry leading provider of Resident Screening Services to the Property Management Industry, NATIONWIDE! Our easy online system provides property manager's with credit, criminal, eviction records & much more within just a matter of minutes - helping them make a more informed decision on applicants more quickly.
The right candidate will have the overall responsibilities of:
- Responding to regular and routine customer inquiries regarding products and services of the organization.
- Completing the verification of employment and rental references.
- Monitoring and clearing screening report details while verifying accuracy.
- Providing support to co-workers, upper management & sales teams as needed.
- Performing occasional billing related tasks, i.e. process credit card payments.
- Invoicing - fold, insert envelopes, seal, and stamp.
The right candidate should have the overall credentials:
- Have the ability to work independently and efficiently to meet deadlines.
- Demonstrate the ability to promptly answer client related emails and phone calls.
- Show a self-motivated, detail-oriented and organized work ethic.
- Creative thinking abilities are encouraged when investigating the validity of references being verified.
- Proficient with multiple software applications including Microsoft Word, Excel & Outlook.
- Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
- Typing proficiency: 40-60 wpm.
- Property Management Industry experience is a plus.
- Ability to multi-task and have a high attention to detail.
- English and Spanish-speaking is a plus
