07/24/2026
I love talking to everyone. I would sit and chat with all of my clients on a daily basis if I had the luxury of more time. Unfortunately, my schedule is tight. Therefore our office policy on phone calls is as follows:
Phone calls - My staff is amazing and is ready to help you! Due to court, meetings, consultations, and other commitments, I personally am not available to take phone calls on a daily basis. I, however, generally work 8am until 5:30 pm daily somewhere, and then I take home a stack of files and laptop and work until after midnight on a daily basis, including most weekends. Sometimes I will return calls evenings and weekends or text clients later in the evening. For the most part, my staff handles phone calls and I respond by email. This is what works best for my office. When a client demands a phone call, I will call but often it is not productive as it becomes a conversation that centers around “why am I hard to get on the phone”. This is not productive. If you have a question or concern on your case, please email me at [email protected]. I respond to my current clients as soon as possible. If you are seeking legal advice on a new matter, please expect to hear from my assistant. If your matter is urgent, call my office and speak with my assistant. If you get voicemail, you may leave a message OR just hang up and call back. You may also text us at 254-274-6540 for assistance. If you do not get a timely response, there may be a technical difficulty (Internet, phones, computers, power, other IT issues, database issues, or we may be tied up with a case/client matter such as a will signing). Please give us a little grace but also reach out again. It is possible a message could get missed. We are here to help but we are human.
