08/14/2026
Mobile Notaries and Accessibility: Modifying the Signing Process for People With Disabilities
By Jill C Ricci, Mobile Notary Service | Fort Worth, Texas
A couple of years ago, I was contacted by an individual with ALS who was completely immobile and communicated through a special computer. Physical signing was not possible, and other notaries had declined the appointment. It was a desperate situation for the signer because he needed a power of attorney executed for his long-term care. I told him that I would do everything in my power to assist him, because in my heart, I just knew there had to be a way. I researched the Texas State Law Library and found a provision that allowed a notary to sign on the person's behalf when a disinterested party was present to attest that the signer requested it. I responded back a couple of days later that I had indeed found the provision that was needed. He was so relieved and elated that this was going to be accomplished.
At the appointment, I completed the required attestation, added the required wording to the document, and proceeded with the signing. It took time and patience, but we developed a rhythm with me disclosing the document questions and him responding via his special computer of his choices, until his power of attorney was completed. To this day, it remains one of my most cherished client experiences.
As mobile notaries, we can make signing more accessible by meeting clients where they are. This may mean allowing additional time, adjusting document placement, accommodating communication needs, or creating a quieter, more comfortable environment.
For clients with physical, hearing, vision, cognitive, or developmental disabilities, communication is key. Ask what the signer needs rather than making assumptions. Speak directly to the signer, even when caregivers or family members are present, and always follow applicable notary laws and procedures.
Hospital, nursing home, hospice, and assisted living signings may require additional patience and flexibility. You may find yourself needing to navigate around medical equipment or reposition yourself so the client can hear or see you more easily. Never rush a signer. You are working on their time, not yours.
Accessibility is about respect. A mobile notary doesn't just bring a stamp and journal, we bring patience, professionalism, and respect to every signing.
By Jill C Ricci Mobile Notary Service | Fort Worth, Texas
