10/26/2026
"We don't collect the data. Our vendor does." Unfortunately, that may not be enough.
During a recent conversation with Justin Brady on the Iowa Business Podcast, Scott Murphy explains the difference between a data "controller" and a data "processor" and why businesses can still be responsible for data collected through third-party platforms.
Whether it's a website, CRM, analytics platform, chatbot, marketing software, or AI tool, understanding who's responsible is critical.