10/08/2026
Does it matter who conducts your workplace investigation — internal counsel or an outside firm?
It might matter more than you think. Even when in-house counsel is fully capable of being fair and thorough, there's often a perception gap: employees tend to feel more comfortable speaking candidly to an independent outside investigator than to internal Legal Department staff.
Add in potential privilege issues, witness conflicts, and the ABA's guidance on maintaining investigator independence, and the decision becomes a lot more nuanced than it first appears.
So — does your organization have a clear protocol for deciding when to bring in outside counsel for workplace investigations?
I break down the key factors in this blog post.
https://ablinlaw.com/articles/2016/10/26/retaining-employee-confidence-by-using-outside-counsel-to-investigate/
Retaining Employee Confidence by Using Outside Counsel to Investigate Oct 26, 2016 Companies faced with allegations of workplace misconduct have choices when it comes to investigating those allegations. Some firms opt to use internal legal department personnel in coordination with the Human Resource...