06/18/2026
Your student loan servicer is required by law to help you. Many aren't doing that. π
Federal investigations and class action lawsuits have documented widespread failures by major loan servicers β the companies responsible for managing your repayment.
Here's what servicers have been caught doing:
β Not telling borrowers about income-driven repayment options that would have significantly reduced their payment
β Auto-enrolling borrowers into expensive forbearance instead β causing unnecessary interest to capitalize
β Miscounting qualifying payments toward Public Service Loan Forgiveness
β Misapplying payments so the principal didn't reduce correctly
β Providing wrong information about PSLF eligibility β causing borrowers to miss qualification windows
β Botching IDR recertification timing and causing borrowers to lose plan eligibility
These aren't isolated mistakes. They are documented systemic failures β and they have cost borrowers thousands of dollars and years of repayment progress.
If you think your servicer may have made errors on your account β contact them directly to request a full payment history and account review. You have the right to that information.
Have you ever experienced problems with your loan servicer? Drop a π
π 941-744-5450
π www.hollandlaw.com