Mercy Tax Solutions

05/25/2026

This weekend a lot of us will fire up the grill, gather with family, and soak up the start of summer.
And that's okay. Enjoy it.
But somewhere in the middle of it, take a minute. Put the phone down. Look around at the people you love and just sit with the fact that someone you'll never meet made sure you could have this moment.
That's what today is really about.
To every soldier who didn't make it home, and to every family still carrying that weight long after the flags come down, we see you. We honor you. Thank you.
From all of us at Mercy Tax Solutions.

05/20/2026

I was in Nashville this past weekend.
Not for a vacation. For a room full of people who do exactly what I do — tax resolution practitioners from across the country, all there for the same reason: to get better at the work.
The Founder's Mastermind is that kind of room. The kind where nobody's performing. Everybody's learning.
You don't usually see this part of what we do at Mercy Tax. But honestly? It might be the most important part.
Because when a family walks through our door carrying an IRS problem they've been losing sleep over — they deserve someone who has done the homework. Someone who showed up to the hard rooms, asked the hard questions, and came home sharper than when they left.
That's why I keep going.
Not for the certificates. For the people who need us to be ready.
If you've been putting off a conversation about IRS debt, unfiled returns, or a letter you don't know how to read — we're here. And we're ready.
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05/13/2026

Today we're celebrating the woman behind Mercy Tax Solutions — our founder, our fearless advocate, and honestly, one of the warmest people we know.
Happy Birthday, Heather. 🎂
We're grateful every single day that you built something that puts people first. Your clients are lucky to have you in their corner — and so are we.
Here's to you today. You deserve every good thing.
— The Mercy Tax Team

05/11/2026

If you've ever opened an IRS letter and felt your stomach drop — this is for you.
My name is Heather Coonley, and I'm an Enrolled Agent specializing in tax resolution. That means I work directly with the IRS on behalf of people who are dealing with tax debt, unfiled returns, levies, liens, and collection actions that feel completely out of control.
I started Mercy Tax Solutions because I believe everyone deserves someone in their corner who actually knows what they're doing — and actually cares.
No judgment about how you got here. No scare tactics. No promises I can't keep.
Just honest answers, a clear plan, and someone who will fight for you every step of the way.
If you're carrying something heavy right now, you don't have to figure it out alone.
👉 www.mercytaxsolutions.com
Fearless Advocacy. Fierce Relief.

04/28/2026

When you're facing an IRS problem, you have options for who represents you — CPAs, attorneys, and Enrolled Agents all have that right.
Here's what makes an Enrolled Agent different.
It's the only credential issued directly by the IRS — and it exists for one specific purpose. Not general accounting. Not broad legal practice. IRS representation. That's the whole job.
And because it's a federal credential, it carries no state boundaries. Heather can represent clients anywhere in the country — not just Northeast Tennessee.
When that's all you do, and you can do it everywhere, you get very good at it.
📞 423-430-8515
www.mercytaxsolutions.com

04/24/2026

If you've been sitting on an IRS problem — afraid to open the mail, afraid to make the call — this is for you.
You have more options than you think. That's not a sales line. That's just the truth about how tax resolution actually works.
Most people who come to us assumed the worst. They thought they were out of options, out of time, or too far gone. They weren't. And chances are, you aren't either.
We offer confidential consultations. No judgment. No pressure. Just a real conversation about where you stand and what's actually possible.
📞 Call us today — we're ready when you are.

04/21/2026

Some firms will take your case.
We'll take your side.
At Mercy Tax Solutions, we work with people facing IRS notices, tax debt, unfiled returns, levies, and liens. The kind of stuff that keeps you up at night.
We don't judge any of it. We just show up — with skill, honesty, and genuine care.
If you're dealing with IRS trouble, you don't have to figure it out alone. Call us. The first conversation is free.
📞 423-825-8104
🌐 www.mercytaxsolutions.com

03/25/2026

If you haven't filed in a year — or longer — you're not the only one.
A lot of people put it off because they don't know where to start, or because they're afraid the problem is bigger than they can handle.
Here's what we know after years of doing this work: unfiled returns can be resolved. The IRS has a process. We know it well. And we walk alongside our clients every step of the way — without judgment, without panic, and without the overwhelm.
If this is you, or someone you love, reach out. A conversation costs nothing, and it might be the thing that finally lets you breathe again.
👉 www.mercytaxsolutions.com

03/21/2026

If IRS debt has been sitting on your to-do list longer than you'd like to admit, this is your sign. Spring is the perfect time to clear it out and start fresh. We make it less overwhelming than you think — no judgment, just answers.
www.mercytaxsolutions.com

03/17/2026