01/28/2026
Update: IRS now requiring direct deposit of your tax refunds. You must include direct deposit information with the filing of your tax returns. If the information provided is incorrect, or incomplete, your refund will be delayed 6 weeks or more. Call with questions. 412-761-9111.
From the IRS:
Q5. What will happen if taxpayers do not include direct deposit information on tax returns?
A5. Providing electronic payment information is voluntary. If taxpayers do not provide this information and
no exception applies, their refunds could take longer to process. Taxpayers should provide direct deposit
information when filing a tax return. If banking information is missing when filing a tax return, the tax
return will still be accepted and processed. However, when filing electronically, the taxpayer may receive
an alert notifying them of the missing banking information and outlining the next steps if they are due a
refund.
For all taxpayers with missing information, the IRS will send letters to individuals using their last-known
address on record, asking them to update their banking information if they did not provide it on their tax
return, or if their financial institution rejected the direct deposit.
The taxpayer will then receive a CP53E notice in the mail requesting a response within 30 days, either to
provide banking information or to explain why such information cannot be provided. Additionally, the
Where’s My Refund? tool on IRS.gov will provide messaging related to the need for banking information.
The taxpayer will be able to use the IRS Individual Online Account to provide this information. For security
reasons, IRS employees cannot take direct deposit information over the phone or in person.
Once the taxpayer provides the direct deposit information or exception, the refund will be immediately
released via direct deposit or paper check. If there is no response to the notice and there are no other
issues with the tax return, the refund will be released as a paper check after six weeks.
Send a message to learn more