Brownstone Mediation Services, LLC

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Brownstone Mediation Services, LLC BMS is a human relations management and consulting firm.

We serve as the "Cornerstone of Resolution and Reconciliation" so when people problems are hurting your family or your business, we help you fix it—for good!

What makes a great employee WANT TO STAY⁉️❓❓⁉️It’s easy to focus on recruiting talent. But what happens after the offer ...
10/19/2026

What makes a great employee WANT TO STAY⁉️❓❓⁉️

It’s easy to focus on recruiting talent. But what happens after the offer letter is signed? That’s where leadership really matters.

I’m looking forward to leading this conversation later this week on "Beyond the Job Posting: How to Keep Employees Engaged and Loyal."

We are going to explore how everyday leadership behaviors shape the employee experience—and influence how people feel valued, heard, respected, and appreciated.

Employee loyalty isn’t built through compensation alone. It’s built in the everyday moments:

✅How leaders communicate.
✅How managers respond when concerns are raised.
✅How employees are treated when things get difficult.
✅Whether people feel respected and recognized.

You can hire great people but its how they experience your leadership that determines whether they stay.

We in HR have a critical role in shaping the employee experience—not just through policies and programs but by helping leaders understand how their everyday behaviors influence engagement, loyalty, and retention. HR can help build the framework but leaders bring employee engagement and workplace culture to life✨

If you’re a leader, manager, HR professional, or business owner, Join us! Let’s talk about practical ways to create a workplace where people WANT to contribute, grow, and stay.

🥇Greater Henry County SHRM
📍Mercer University Regional Academic Canter (RAC)
160 Henry Parkway McDonough, GA 3025322
📅Thursday, Octotober 2026 11:30 AM

Guests are welcome and the session offers SHRM-CP/SCP recertification and professional development credit. Check out the original post for event details and registration.

I look forward to seeing whoever is supposed to be in the room there!

Have You Cast Your Vote for Brownstone Mediation Services?Brownstone Mediation Services is proud to have been part of Be...
10/15/2026

Have You Cast Your Vote for Brownstone Mediation Services?

Brownstone Mediation Services is proud to have been part of Best of Georgia for 6 years, and we’re asking for your support once again! ❤️

Haven’t voted yet? We’d be grateful if you took a moment to cast your vote for BMS.

🗳️ Vote for Brownstone Mediation Services here:
https://gbj.com/augusta/legal-services/brownstone-mediation-services

Thank you for your continued support and for being part of our journey! 🙌

One of the earliest signs that conflict is brewing on your team?People stop talking to each other and start talking abou...
10/13/2026

One of the earliest signs that conflict is brewing on your team?

People stop talking to each other and start talking about each other.

It starts quietly.
A concern that should have been addressed directly becomes a private conversation.
A misunderstanding becomes a side comment.
Feedback gets shared with everyone except the person who needs to hear it.

And before long, the team has two conversations happening:
The one happening in the room.
And the one happening everywhere else.

Conflict doesn’t always announce itself with an argument. Sometimes, it sounds like:

🔹 “Did you hear what she said?”
🔹 “I'm not going to bring it up with him.”
🔹 “Just let it go.”

Those conversations may seem small.

They aren't.

Silence and compliance can look like alignment when they’re actually signs that people have stopped engaging.

When people stop talking to each other, the conflict usually starts talking for them. ✨

That’s when leaders need to pay attention. Because when people no longer feel comfortable talking directly to one another, the problem is no longer just the conflict. Trust becomes an issue in the relationship.

Leaders, what’s the first thing you notice when you can tell something is off?

🏆 WE ARE BACK BROWNSTONE MEDIATION SERVICES FOR BEST OF GEORGIA!For the past 6 years each of you has helped us be recogn...
10/09/2026

🏆 WE ARE BACK BROWNSTONE MEDIATION SERVICES FOR BEST OF GEORGIA!

For the past 6 years each of you has helped us be recognized among the Best of Georgia. And we’re asking for your support again! ❤️

Every vote is a reminder that the work we do to help individuals and organizations navigate conflict and find a better way forward matters.

🗳️ Will you take a moment to vote for BMS?

👉 https://gbj.com/augusta/legal-services/brownstone-mediation-services

Thank you for supporting our small business, believing in our work, and being part of the Brownstone Mediation Services journey. We appreciate you more than you know!

Help us make it another great year! ❤️


10/05/2026

When I was asked to speak at the North Augusta Chamber of Commerce’s Women in Business EmpowHER Showcase I was challenged to think about a simple question:

Who opened a door for you?

That question took me back to a woman who saw something in me early in my Air Force career almost 25 years ago.

And—then I turned the question around:

What are YOU doing with your influence and the doors you can open?

I challenged every woman in that room to Advocate. Connect. Create.

🔹 ADVOCATE — Use your voice. Be intentional to see potential. Say her name.
🔹 CONNECT — Make the introduction. Share what you know. Bring people together.
🔹 CREATE — Make room. Create opportunity. Clear the path for the woman coming behind you.

And—that became my 30-Day EmpowHER Challenge:
Think of ONE woman.

Ask yourself: What do I already have that could help another woman move one step forward?

An introduction?
Information?
An opportunity?
A recommendation?
A connection?
A seat at the table?

Then do it....in the next 30 days ✨

Because influence and being a trailblazer isn't just about the doors we've walked through. It's about the doors we open for someone else.

Thank you Sunday Ely at WFXG FOX54 for capturing a piece of this conversation and to the North Augusta Chamber CEO Terra Caroll and the Women in Business Committee for giving me the opportunity to share it🩷

And—if this conversation resonates with you there's another opportunity to keep it going tomorrow in Augusta.

The CSRA Business League's 14th Annual Women Empowerment Conference is happening tomorrow Tuesday, October 6 at 5:00 PM at the HUB for Community Innovation 631 Chaffee Avenue in Augusta, sponsored by AB Beverage Company.

Different room. Different conversation. Same opportunity:

Show up. Connect. Encourage somebody. Open a door.

And—maybe walk in new one of your own 💫

FREE 🟢 FREE 🟢 FREE 🟢 FREE.....opportunity to learn, connect, and pour into yourself!The CSRA Business League’s 14th...
10/05/2026

FREE 🟢 FREE 🟢 FREE 🟢 FREE.....opportunity to learn, connect, and pour into yourself!

The CSRA Business League’s 14th Annual Women Empowerment Conference is happening TOMORROW — Tuesday, October 6 at 5:00 PM at the HUB for Community Innovation, 631 Chaffee Avenue in Augusta.

Three expert presenters will tackle topics that matter in real life and in business:

🔹 Insurance
🔹 Legal Matters
🔹 Health & Wellness

Plus SRP Federal Credit Union—who are AMAZING community partners and one I plan to make the move from Southstate to switch my business banking—will be sharing information about their financial products.

Just so you know the title says Women Empowerment but everyone is welcome! So don't keep this to yourself—send it to a friend, colleague, entrepreneur, business owner, spouse, family member, or anyone who could benefit from being in the room✨

Registration isn't required but if you want to each do everybody a favor. Because refreshments will be served and registering helps the organizers plan accordingly!!!!!

📍 HUB for Community Innovation
631 Chaffee Avenue | Augusta, GA
🗓️ Tuesday, October 6
⏰ 5:00 PM

Come learn something. Meet somebody. Take something useful with you.

I did mention it was FREE, right⁉️⁉️

Conflict is inevitable.Even in healthy workplaces. It’s not a matter of whether conflict will happen. It’s a matter of w...
09/22/2026

Conflict is inevitable.

Even in healthy workplaces. It’s not a matter of whether conflict will happen. It’s a matter of when—and what happens next.

One of the biggest lessons I’ve learned working with workplace conflict:

Most conflict isn't a people problem.

It’s often a communication problem that was never addressed.

An expectation that was never made clear.

An accountability issue that was tolerated for too long.

A difficult conversation that kept getting postponed.

Eventually, those things show up through people.

➡Someone becomes “difficult.”

➡Someone has an “attitude.”

➡Someone is suddenly labeled a “problem employee.”

But if we only focus on the person, we can miss what created the conflict in the first place.

That's where leaders have to slow down and ask better questions:

❓What wasn't communicated?

❓What expectation wasn't clear?

❓What behavior wasn't addressed?

❓What conversation have we been avoiding?

Because sometimes the person isn't the problem.

The person is where the problem became visible.

Leaders what’s one workplace conflict lesson experience has taught you the hard way?

Ohio here we come! 🙌🏾Grateful to be asked to return for a 2nd go to this year’s annual conference with OH SHRM State Cou...
09/21/2026

Ohio here we come! 🙌🏾

Grateful to be asked to return for a 2nd go to this year’s annual conference with OH SHRM State Council. I’m excited to be exhibiting AND speaking 2 in-person and one virtual session September 22–24.

I’ll be talking about something HR professionals deal with all the time: the moment someone walks into our office with a problem our brains start doing what we’ve been trained to do: identify the issue, classify it, and fix it.

But what if the thing presented to us isn’t actually the problem?

What if it’s a symptom of something happening underneath?

That’s what I’ll be talking about at the 2026 Ohio SHRM Conference in my session:

The Workplace Reset™ Prescription: Prescribing Solutions in a Divided Workplace

Because the visible problem isn’t always the underlying problem.

The biggest shift happens when we stop asking, “How do we fix this?” and start asking, “What’s really going on here?”

And—before we prescribe a solution we have to make sure we understand what we’re actually solving ✨

If you’re attending come say hello at the BMS booth!

September 22–24 | Booth 10
2026 Ohio SHRM Conference
Kalahari Resort Sandusky OH

We hope to see you there!

50 years. One special night. One incredible woman who I like and love dearly❤️As a board member of Augusta Mini Theatre,...
09/16/2026

50 years. One special night. One incredible woman who I like and love dearly❤️

As a board member of Augusta Mini Theatre, Inc I’m especially excited to invite you to come celebrate with me Ms. Ernestine Mosley Robinson and her 50 years of dedicated service to AMT!✨

This is the 13th Annual Sunshine’s Roast & Toast and if you know Mr. Butler and Ms. Robinson who have been friends, co-workers, and builders of THE AMT legacy for fifty looong years, we already know its going to be a GOOD one—we’re roasting Ms. Ernestine! 😂❤️

While we also celebrate something bigger—the young people whose lives are being impacted year after year through Augusta Mini Theatre.

Come laugh. Come celebrate. Come support the youth. Come contribute to help us continue to do this very meaningful work!

📅 Tuesday, October 6 | 7 PM
🎟️ Get your tickets from me!

50 years deserve a celebration! I want to see you there💫

Okay Augusta GA….how in the world have I lived here for 15 years and NEVER heard of the “Blue Goose”?! 🙄And—I’m a Vetera...
09/15/2026

Okay Augusta GA….how in the world have I lived here for 15 years and NEVER heard of the “Blue Goose”?! 🙄

And—I’m a Veteran! 🤦🏽‍♀️

I recently volunteered with the Augusta Chapter of Georgia Military Women at the Georgia War Veterans Nursing Home—affectionately known by Augustans as the Blue Goose—and man.…we had a GOOD ole’ time! 💙

We spent few hours with some of our Veterans for a little sip & paint and uh hmm let me tell you…it’s was about 15 of them that came down to socialize with us and they ALL STILL GOT IT!

And—the painting wasn’t the only thing they were enjoying:

“Can I get another?”

…and then…

“Can I get another?”

😂😂😂

Don’t get excited—it was just w**e! I don’t drink and I promise we weren’t tryn to get our Veterans drunk! 😂 It was obvious the fellowship, laugher, painting, just listening to them these men appreciated good company.

Besides being serenaded in song my favorite part was the stories!!!!!

You know the stories that begin…

“One time when…”

And off they went every detail 🤗

Their memories of 89 and 93+++ year olds—-my goodness put me to shame. I can’t remember what I ate or wore yesterday let alone 40+ years ago.

The pride in their faces as they shared stories about where they’d been, what they’d done, and the people they served alongside was something special ❤️

The nerve of them to be impressed by me and the bases I had been stationed—

These men made it home from war.

For that I honor them 🇺🇸

As a Veteran myself it was especially meaningful to spend time with these men because I’m sure there was a time they didn’t know if they were going to make it home. And—here they were sipping w**e and painting with little old me 🫡

Shoutout to my fellow Georgia Military Women! It was an honor to serve alongside you 💙

Now for real. Seriously I need to know…..

How many of y’all knew about the Blue Goose?

Apparently even Mother Avery did my 93-year-old church mother. She always feel she need to school me! 🤪🙃🥰

I can’t wait until next time!

To give back to those who gave so much 🇺🇸❤️

Address

207 Hudson Trace Ste 105
Augusta, GA
30907

Opening Hours

Tuesday 9am - 5pm
Wednesday 2pm - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 10am - 2pm

Telephone

+17069552031

Website

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