09/24/2025
So AAA arbitration is embracing AI and it seems a good fit. For any of you that have ever mediated a construction case they can have upwards of 20 parties and take 2 to 3 days. The biggest problem is sorting through 30 page contracts, both construction agreements and insurance documents. Having the AI examine the contracts and identify issues before the human element is introduced is the perfect way for these two approaches to work hand-in-hand.

For an established dispute-resolution organization that is turning 100 next year, the American Arbitration Association seems to be doing everything but acting its age. Long among the world's leading p...