31/07/2026
The Senate Committee has just passed the Taxpayer Assistance and Service Act (TAS Act) is a bipartisan U.S. Senate bill targeting IRS operational reforms, customer service enhancements, and tax preparation oversight. Key features include digital upgrades, public backlogs tracking, and stricter tax preparer rules. While not signed into law the act should improve how people deal with the IRFS in many ways.
Customer Service and Transparency
• Public Dashboard: Requires a live IRS website tool tracking phone call volumes, wait times, and paper processing backlogs.
• Callback Technology: Mandates automated callback options across all phone lines by 2028 if wait times exceed five minutes.
• Expanded Digital Access: Upgrades online taxpayer accounts to show up to six years of prior tax returns, notices, and correspondence history.
Taxpayer Protections and Relief
• Hardship Notices: Forces the IRS to proactively notify individuals at risk of severe economic hardship about available collection alternatives.
• Offer in Compromise: Streamlines review procedures by removing rigid chief counsel written opinion mandates for routine settlement cases.
• Fee Adjustments: Eliminates specific installment agreement fees for low-income or vulnerable taxpayers.
For more information - https://aitaxadvisors.pages.dev/pages/taxpayer-assistance-service-act-2026
