13/09/2021
What our clients say about us.
“Rachael was always there for me, to answer my questions, my phone calls, and she was always patient. I always felt that she really cared about me, my case, doing her best to help me find the answers I needed and that were able to be answered.
I was impressed especially when I saw Rachael and the team members at the inquest. You were, and still are, a super team, looking for all the details, not forgetting a comma, a point, no details would escape you. Thank you for your fight, words, true care and hard work. You will be always in my mind and heart.
You helped me in every step, to make sure that I took care of myself and to remind me I was never alone. Closing this chapter in my life has been very important. I now have the opportunity to start over, try again, and find happiness. I would not be where I am now, without you. Thank you.”
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“What I found most helpful was the fact that Clare cared about my case. She was very professional in her dealings with me but also very empathetic which is exactly what you need when going through a medical negligence case. These cases can be long, drawn out affairs but Clare never wavered in her commitment to me and the case. Throughout the case I felt that Clare ‘had my back’ which was very comforting.”
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“Clare was excellent at briefing me the entire duration of my case. Regular timely updates were received, all of which were written/delivered in a most comprehensive manner. Clare was very clear and logical in her delivery of information and if there was anything I did not understand she went to great lengths to kindly clarify for me what was meant – she always did so in a very non condescending way.”
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“When Clare took over my case it became very obvious to me that she had seriously read, studied and comprehended the myriad of reports/documentation and all of the complications that my case involved – including the many and varied medical terms/references etc. – most of which I as the client, who had suffered the issues involved could not grasp. Most of the expert reports were written in serious medical terminology but Clare was always able to break down the terms so I could fully grasp the content of the reports.”
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“We were very satisfied with Rachael’s understanding of our case and goals. It was very clear that she dedicated a lot of time gathering all the relevant documents, reports, evidence etc for our case. We received regular updates about our case via email, letters and phone calls. Our case was delayed due to Covid-19 but Rachael still kept us updated throughout. I would highly recommend Liston Flavin. From start to finish they were extremely professional and dedicated to our case. Myself and my wife do not have legal backgrounds so it was a daunting experience to take a case against the HSE. However, Rachael’s meticulous planning and understanding of our feelings relieved any anxiety and pressure that we felt. ”
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“Rachael, I want to thank you again for all the work both yourself and Counsel have done to help us get the justice Lauren so deserves. What you do every day isn’t a job it’s a vocation, and I am so grateful that we were eventually led to you. ”
Read more on our testimonials page.
Have a look and see what our clients say about our medical and professional negligence services.
