16/06/2026
We have been catching up with some of the clients that we represented. Here, one of them, shares his story:
An ambulance worker who spent more than two decades responding to emergency call-outs has successfully secured compensation after developing noise induced hearing loss as a result of prolonged exposure to sirens during the course of his employment.
The client, who wishes to remain anonymous, began working within the ambulance service in 2002. Throughout his career, he regularly attended emergency incidents, often responding to around ten call-outs during a typical shift. Of those, approximately eight would require the use of emergency sirens.
Over the years, he became increasingly concerned about the volume of the sirens. The noise inside the ambulance was often so intense that communication between crew members became extremely difficult.
"There were occasions when it was almost impossible to communicate with my work partner because the sirens were so loud," he recalled. "If I needed to speak to a patient, I would often have to switch the sirens off briefly so they could hear me before turning them back on again."
Following particularly busy shifts, he frequently experienced ringing in his ears, a recognised symptom of excessive noise exposure. Despite this, he says he was never provided with any training regarding the risks associated with siren noise and was not offered hearing protection.
In 2013, concerns about his hearing first came to light when he failed a hearing test during a routine medical examination. The following year, his hearing difficulties became more noticeable and his GP referred him to hospital for further investigations, including an MRI scan.
Although he continued working, his hearing continued to deteriorate. By 2022, everyday conversations had become increasingly challenging, particularly in busy environments.
"I was really struggling to hear in crowded places and my family kept telling me I was going deaf," he said.
Not long afterwards, he was fitted with hearing aids. Discussions with colleagues revealed that many of them were experiencing similar hearing problems after years of exposure to ambulance sirens.
Concerned that his hearing loss may have been caused by his work, he began researching his legal options and came across WE Solicitors online.
After making contact with the firm, his case was handled by hearing loss specialist Steve Evans, who guided him through the claims process from start to finish.
Reflecting on the outcome, the client said:
"Whilst no amount of compensation will bring back my hearing, I have been able to finance better quality hearing aids that are far more discreet than anything I had previously. I can't recommend Steve and his team highly enough."
Steve Evans has extensive experience representing workers who have developed hearing loss as a result of occupational noise exposure. While many people associate noise-induced hearing loss with industries such as manufacturing, construction and engineering, emergency service workers can also be exposed to damaging noise levels throughout their careers.
If you have suffered hearing problems after years of exposure to excessive noise at work, WE Solicitors may be able to help you investigate whether you are entitled to claim compensation.