03/06/2024
❓ A question I hear a lot from freelancers/contractors/consultants is this:
Mark, how the flippin' heck do I get paid on time?
It's a good question and my strong recommendation, which might irritate you for being so obvious, is to get paid upfront! Get the money in before you do the work - that's the gold standard.
But if you can't - and I know there is pushback in lots of industries to this - then there are some things you can do to improve your situation and keep that cashflow moving.
✅ Vet your client before you do any work for them, to see if they have any financial red flags e.g. court judgments, bad credit history.
✅If possible, negotiate a substantial deposit up front and reduce credit terms to a period that's manageable for you.
✅Get the client to agree to your Ts and Cs (preferably with a clear signature) BEFORE you do any work.
✅Be crystal clear on the scope of work and the fees charged. Mismatched client expectations can be a big factor in non-payment.
✅Make sure your Ts and Cs include a right to claim interest for late payment. It should be high enough to incentivise paying on time, but not so high that it could be considered an unenforceable penalty.
✅Include in your Ts and Cs a right to suspend your work if you are not paid. This must be stated explicitly as it's not an automatic right.
✅Make sure your Ts and Cs include a right to recover legal costs for pursuing bad debts. For smaller debts (usually less than £10,000), legal costs may not be recoverable even if you win at court.
✅For bigger/riskier projects and clients, consider if you would benefit from trade credit insurance, invoice factoring, and/or letters of credit.
✅Send accurate and complete invoices at the right time and make it easy for your client to pay. Being sloppy on invoicing sends the wrong message.
✅Have a robust credit control process in place for monitoring payment dates and quickly follow up with the client for all missed payments.
Hopefully this checklist helps and if you need some bespoke assistance with your payment processes and contract terms, drop me a line 📞