10to3 - Rich Learning for Time Poor Managers

22/01/2026

We’re hiring: Part-Time Administrator

Join our team and help everything run smoothly.

Home-based, 15 hrs/week, £14/hr, flexible to fit your routine.

You’ll be at the heart of our business - handling admin, client support, training events, and marketing activities.

Plus, there’s room to bring your ideas to the table and shape your role.

💡 Why you’ll love it:

🏡 Work from home with a predictable schedule
💜 Focus on what you enjoy most
🚀 Be part of a growing, exciting business

To throw your hat in the ring:

1️⃣ Book a 15 min chat with Chris
2️⃣ Email us 24 hrs beforehand with a couple of paragraphs on why you want to chat

🎩 Click here to do both those things: https://www.10to3.co.uk/join-the-team/team-administrator/

21/08/2025

This video in our Investigations suite has helped over 500 managers decide the remit of their investigation. The technique is game-changing. Give it a go!

More investigations videos here > https://www.10to3.co.uk/demonstration-w1oheiyn5e-investigations/

20/08/2025

When it’s a disciplinary case, it’s usually obvious — someone’s crossed a clear line.

But a grievance? That’s trickier. Managers are often left wondering:

💭 Is this a genuine concern that needs investigating?
💭 Or is the employee just having “one of those days”?

Knowing the difference — and handling it well — can make or break trust in your team. Here's our guide to what's what: https://www.10to3.co.uk/2025/05/do-your-managers-know-the-difference-between-a-grievance-or-a-gripe/

Dealing with a grievance can be a tricky path for managers. A disciplinary situation is pretty clear when you see one, someone has done something they shouldn’t, but often with […]

18/08/2025

👀 You watched. 💜 You liked. 📢 Now we’re sharing it!

This is our most-watched video ever – well, not all of it (we’ve got to keep some surprises) — but you can grab a free trial on our website to watch the full thing.

💬 "What do I do if I feel uncomfortable at work" gives managers a clear action plan for those tricky moments when something doesn’t feel right.

It’s part of our Dignity & Respect video collection that:
🟣 Makes sensitive workplace issues simple and doable
🟣 Tackles “PC gone mad” worries while keeping the fun in work
🟣 Gives managers practical, confidence-boosting tools
🟣 Helps organisations keep respect alive long after the workshop is over

🎥 Watch the clip below & see why it’s been such a hit!

17/07/2025

How can HR help managers to say no when they need to? Here's our game-changing technique 👇👇👇

This video collection helps managers handle tough conversations with confidence—whether it's checking in on a team member, addressing inappropriate behaviour, or managing sensitive performance issues.

Packed with practical techniques, the videos support better people conversations, boost manager confidence, and are often embedded into policies and training to foster a supportive, inclusive workplace.

👉 View the full collection: https://www.10to3.co.uk/demonstration-w1oheiyn5e-difficult-conversations/

16/07/2025

Sickness absence is nobody's fault, but it does need managing. Help your managers to manage attendance (rather than absence) in their team with 10to3's on-demand support.

💜 Just in time videos to support line managers with HR meetings.

🔗 View the full collection: https://www.10to3.co.uk/demonstration-w1oheiyn5e-attendance/

15/07/2025

Giving your managers an understanding of the overall context of a performance improvement plan is a surefire way to support them (and their teams) in achieving their performance management goals.

In this on-demand webinar we take a deeper dive into one of our most popular 10to3 videos ‘the performance management journey’.

We apply the video to the thorny issue of managing an employee with an attitude problem – looking at the specific challenges this presents for HR professionals and managers.

⏯️ Watch on-demand here: https://www.10to3.co.uk/2024/03/performance-improvement-plan-how-to-performance-manage-an-attitude-problem/

How to improve your performance improvement plan. Animated videos that give line managers confidence for people meetings.

10/07/2025

We were buzzing to be asked to partner with Women in Network Plus to develop a Menopause 10to3 video. Designed to help managers understand the basics of supporting employees through the menopause, the what, the why and the how. Here's a preview of what we produced together 💜

09/07/2025

How do you define bullying?

You might be surprised to know that there is no legal definition of bullying. This is because you cant bring a bullying claim in an Employment Tribunal, and the legal system doesn’t have to define something that it doesn’t have to decide.

So employers and managers are left to work out what ‘the B word’ actually means. And there are so many grey areas to navigate here, because bullying is legitimately something that people could see differently.

Our video ‘How to tell when performance management is not bullying’ uses a technique we call the ‘4M’s’ and it’s a great way to help our managers navigate these grey seas.

We start by helping managers understand why big reactions may happen (clip below) and work through to how managers can appeal to employees logical side of their brain.

🔗 Read the full article here: https://www.10to3.co.uk/2025/03/they-call-it-bullying-i-call-it-management-what-to-do-when-your-managers-are-accused-of-bullying/

07/07/2025

When we have a list of questions set out in front of us, we feel duty bound to follow them and that’s where managers can come unstuck during ER processes. Share this structure with them for their next return to work conversation. It is proven to turn awkwardness into a comfortable and constructive conversations by:

🟣 Putting the questions asked into context and as a result making them feel less intrusive.
🟣 Putting the emphasis on the constructive nature of the meeting by focusing on the ‘welcome back’.
🟣 Helping to set a clear plan for the next steps.

https://www.10to3.co.uk/2023/02/transform-your-return-to-work-interviews-into-comfortable-and-constructive-conversations/

This conversation technique will turn your awkward return to work interviews into comfortable conversations.

02/07/2025

Following the Worker Protection (Amendment of Equality Act 2010) Act, which came into force in October 2024, employers now have a proactive duty to prevent sexual harassment. That means this topic moves from ‘nice to have’ to non-negotiable.

Often met with rolling eyes or echo’s of ‘PC gone mad’ – it’s more important than ever to ensure your workforce are championing a respectful culture.

We believe that by focussing your employee relations training to this area, HR professionals can spearhead a genuine empowerment and ownership on your whole workforce to call out harassment.

The essentials? Make sure employees know they will be listened to, and issues will be dealt with quickly. It’s a dangerous game if they feel the opposite.

Our dignity and respect collection of videos is jam packed with techniques that your managers can use to do things like:

🟣 Still have fun at work
🟣 How to effectively call out harassment
🟣 What to do when something makes them feel uncomfortable at work
🟣 How to ask if someone is okay (without backing them into a corner)

Lots of our clients use this suite of videos to bring to life their dignity and respect training programmes, giving managers the support they need following on from a face-to-face workshop.

26/06/2025

What does this new positive duty to prevent sexual harassment mean for managers? Yep, we've a video for that, too! 👇 one of the latest additions to our collection, drop us a line for a free trial ✉️