15/07/2026
Customer Notice
To all of our valued customers,
We kindly ask that you ensure we have access to your property on your scheduled cleaning day.
If our team arrives for your booked clean and we are unable to gain access, a 50% charge of the scheduled clean will apply. This is because we have allocated staff specifically for your appointment, incurred travel and fuel costs, and reserved that time which could have been offered to another customer.
We also require at least 48 hours’ notice for any cancellations. Cancellations made with less than 48 hours’ notice will also incur a charge, as it is often too late for us to fill the appointment.
Thank you for your understanding and continued support. These policies help us provide a reliable service to all of our customers. 🖤🩷🖤
