European Consumer Claims

European Consumer Claims ECC specialise in advising and assisting unhappy owners with the disposal of unwanted holiday ownerships such as timeshare and holiday parks

European Claims Centre (ECC) specialise in advising and assisting timeshare owners with the disposal of unwanted timeshares. We work in association with retained lawyers and other industry experts to pursue compensation claims and timeshare / holiday ownership disputes. At ECC we give you the help you need to make the choices you didn’t know you had and guide you through the options available to y

ou based on your individual situation. If you are a timeshare owner and are dissatisfied with your ownership then contact us for discuss your options.

Inheriting a property sounds straightforward. In reality, it can come with obligations you weren't expecting.Timeshares,...
05/06/2026

Inheriting a property sounds straightforward. In reality, it can come with obligations you weren't expecting.

Timeshares, holiday park homes and managed retirement properties all carry ongoing liabilities that transfer to the new owner. Maintenance fees. Pitch fees. Service charges. Exit fees. In some cases, contracts that are extremely difficult to walk away from.

If you've recently inherited one of these — or you're dealing with an estate that includes one — it's important to understand exactly what you're taking on before making any decisions.

We can help you make sense of it.

📞 0203 7699 164
🌐 ecc-eu.com

It's a question most timeshare owners ask at some point."What happens if I just stop paying?"The honest answer — it's mo...
03/06/2026

It's a question most timeshare owners ask at some point.

"What happens if I just stop paying?"

The honest answer — it's more complicated than most people realise. Stopping payments doesn't end the contract. The debt remains. The obligation remains. And in some cases it can lead to debt collection, legal action, and a CCJ that affects your credit rating.

But that doesn't mean you're stuck. There may be structured exit routes or compensation claim options available depending on how your timeshare was sold.

Before you do anything, find out where you stand.

📞 0203 7699 164
🔗 ecc-eu.com

Many people who come to us have been living with a problem for years — assuming there was nothing they could do about it...
02/06/2026

Many people who come to us have been living with a problem for years — assuming there was nothing they could do about it.

In most cases, that assumption was wrong.

Knowing your rights as a timeshare, holiday park or retirement property owner changes the way you approach every conversation with an operator, a management company, or a resort. It changes what you're willing to accept. And it changes what you're able to challenge.

If you don't know what your rights are, now is a good time to find out.

📞 0203 7699 164
🌐 ecc-eu.com

Onagrup had a record year. €200 million in revenue. 10 new hotels. Expansion across some of Europe's most popular holida...
29/05/2026

Onagrup had a record year. €200 million in revenue. 10 new hotels. Expansion across some of Europe's most popular holiday destinations.

But for many of their timeshare owners, 2025 looked a lot less impressive.

Rising maintenance fees. Availability that doesn't match what was promised. A contract that feels impossible to exit.

If you're an Onagrup member and something doesn't feel right about your contract, find out where you stand.

📞 0203 807 3388
🔗 timeshareadvicecentre.co.uk

Up to 140 camping and caravan parks are currently listed for sale across the UK.For park home and lodge owners, a change...
29/05/2026

Up to 140 camping and caravan parks are currently listed for sale across the UK.

For park home and lodge owners, a change of ownership can mean higher pitch fees, new rules around access and subletting, and an exit that becomes even more difficult than it already was.

In many cases, owners find out after the sale has already happened.

If your park has recently changed hands — or you feel your original ownership was never fully explained to you — it's worth knowing where you stand.

📞 0203 7699 164
🔗 ecc-eu.com

On 19th May 2026, BBC's Rip Off Britain aired a 20-minute investigation into Seasons Holidays timeshare company.The epis...
28/05/2026

On 19th May 2026, BBC's Rip Off Britain aired a 20-minute investigation into Seasons Holidays timeshare company.

The episode centred on a Scottish couple who paid nearly £34,000 for a Seasons Keys membership after being told it was an investment they could sell at a profit. When the time came, they received £10,300 — a loss of £23,700.

Seasons' own marketing material, shown on screen by the BBC team, stated they owned a share of a property. Seasons later told Rip Off Britain the couple had no share in the property and no right to income from it.

European Consumer Claims CEO Greg Wilson commented: "There are laws that protect you, and professionals who specialise in getting your money back if you have been treated in a way that contravenes those laws."

European Consumer Claims is currently representing multiple current and former Seasons clients.

If you are a Seasons member and feel you were misled, we are here to provide you with professional, independent advice.

📞 0203 7699 164
🔗 ecc-eu.com

We've helped thousands of people who came to us not knowing whether they had a case.Here's how the process works.You get...
28/05/2026

We've helped thousands of people who came to us not knowing whether they had a case.

Here's how the process works.

You get in touch for a free consultation — no pressure, no obligation. We review your situation honestly and tell you whether we think you have a case. If you do and you want to proceed, we handle the process on your behalf, keeping you informed every step of the way.

That's it. Just straight answers and expert guidance from a team that has been recovering compensation for mis-sold clients since 2016.

If something about your timeshare, holiday park home or managed retirement property doesn't feel right — start with a conversation.

📞 0203 7699 164
🌐 ecc-eu.com

27/05/2026

If any of these sound familiar, it's worth taking them seriously.

Many people who contact us don't initially realise they have a case. They assume what happened to them was normal, or that they simply made a bad decision. But when we look closer, there are often clear signs that something went wrong at the point of sale.

Not being told about key terms. Being pushed to sign before you were ready. Watching your costs climb in ways that were never explained upfront.

These aren't just frustrating experiences — they can be grounds for a claim.

If you recognise any of these, speak to us. The conversation is free.

📞 0203 7699 164
🌐 ecc-eu.com

European Consumer Claims CEO Greg Wilson was featured in the Daily Mail this week as part of an investigation into the r...
26/05/2026

European Consumer Claims CEO Greg Wilson was featured in the Daily Mail this week as part of an investigation into the retirement property sector — and what he said is something every owner should read.

The article reveals how Brits have lost millions of pounds trying to sell retirement properties, with values falling by as much as 95% in some cases. Service charges have soared by more than half in just seven years at some developments, leaving properties unsellable and families trapped paying ongoing fees on homes nobody wants to buy.

Greg Wilson told the Daily Mail that the concerns often begin at the point of sale — where buyers are led to believe the property is a strong appreciating asset and that resale would be straightforward. For many owners, the reality has been very different.

European Consumer Claims is now taking action against retirement community developers over what it describes as large scale mis-selling.

If you own a retirement property and something doesn't feel right, now is the time to find out where you stand.

📞 0203 7699 164
🌐 ecc-eu.com

Many people who were mis-sold a timeshare, holiday park home or managed retirement property spend years assuming there's...
25/05/2026

Many people who were mis-sold a timeshare, holiday park home or managed retirement property spend years assuming there's nothing they can do about it.

They were told the value would hold. That the income would come. That exiting would be straightforward. None of it turned out to be true — and by the time they realised, they assumed the window to act had closed.

In many cases it hasn't.

If the promises made to you at the point of sale didn't match the reality you've experienced, it's worth finding out whether something can be done about it.

📞 0203 7699 164
🌐 ecc-eu.com

Address

The Old Boathouse, 26 Thameside
Henley On Thames
RG92LJ

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 5pm
Saturday 8am - 2pm

Telephone

+442037699164

Website

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