European Consumer Claims

European Consumer Claims ECC specialise in advising and assisting unhappy owners with the disposal of unwanted holiday ownerships such as timeshare and holiday parks

European Claims Centre (ECC) specialise in advising and assisting timeshare owners with the disposal of unwanted timeshares. We work in association with retained lawyers and other industry experts to pursue compensation claims and timeshare / holiday ownership disputes. At ECC we give you the help you need to make the choices you didn’t know you had and guide you through the options available to y

ou based on your individual situation. If you are a timeshare owner and are dissatisfied with your ownership then contact us for discuss your options.

Ever actually added up what your holiday park costs you in a year? Site fees, utilities, maintenance, travel there and b...
31/08/2026

Ever actually added up what your holiday park costs you in a year?

Site fees, utilities, maintenance, travel there and back — most owners are surprised once it's all in one place, especially compared to what a regular holiday would have cost instead.

Head to our website to find out more.

Can leading claims firm ECC help people claim back money lost on retirement community properties?
31/08/2026

Can leading claims firm ECC help people claim back money lost on retirement community properties?

It's not a small number of isolated complaints — it's a genuine pattern across the industry. Rising fees, misrepresented...
28/08/2026

It's not a small number of isolated complaints — it's a genuine pattern across the industry. Rising fees, misrepresented resale value, terms that didn't hold up.

Head to our website to find out more.

26/08/2026

Ever felt like your holiday park changed the rules on you without any real warning? What happened?

We recently secured a £180,000 High Court result for a client who was assured by their park operator that residential us...
25/08/2026

We recently secured a £180,000 High Court result for a client who was assured by their park operator that residential use was permitted, when it wasn't. Not every case reaches this scale, but it shows what's possible when an agreement doesn't match what was actually promised.

Head to our website to find out more.

Leading claims company ECC reveals some of the outrageous cases they have dealt with
24/08/2026

Leading claims company ECC reveals some of the outrageous cases they have dealt with

Fully booked pitches you can't use when you want to. Costs that keep climbing regardless of how much you actually use yo...
19/08/2026

Fully booked pitches you can't use when you want to. Costs that keep climbing regardless of how much you actually use your holiday home this season. If this summer's made you question whether ownership still works for you, you're not the only one asking.

Head to our website to find out more.

When park owners come to us with concerns, it's rarely a one-off story. Rising fees, misrepresented resale value, and te...
18/08/2026

When park owners come to us with concerns, it's rarely a one-off story. Rising fees, misrepresented resale value, and terms that didn't hold up the way they were described — the same handful of issues keep appearing across very different parks.

Head to our website to find out more.

18/08/2026

What's the most confusing part of your holiday park agreement — the fees, the rules, or something else?

The stages of UK ownership
17/08/2026

The stages of UK ownership

Address

The Old Boathouse, 26 Thameside
Henley On Thames
RG92LJ

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 5pm
Saturday 8am - 2pm

Telephone

+442037699164

Website

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