15/10/2026
"I'm not sure if this counts as medical negligence."
Most people who contact us about their medical care open with that exact sentence.
Something felt wrong. A diagnosis took longer than it should have, or treatment didn't go the way you were told it would, and you've been left wondering whether it was simply bad luck.
You don't need to know the answer before you ask the question. Working out whether something went wrong is our job, not yours.
In this video our team explains how we help people across Scotland understand what happened to them and whether there's a claim to be made.
If something about your care has been playing on your mind, our team is here to listen.
0800 988 8082
https://www.calioclaims.co.uk/contact-us/