Letts Inventories

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Letts Inventories Letts Inventories is your reliable partner for thorough rental property reports.

Based in Crowborough, we provide Inventories, Check-Ins, Check-Outs and Interim Inspection reports to the landlords, agents, and tenants of East Sussex.

We've hit 1,000 followers (on instagram)! 💚As there are quite a few new faces here, it feels like a good time to reintro...
14/09/2026

We've hit 1,000 followers (on instagram)! 💚

As there are quite a few new faces here, it feels like a good time to reintroduce ourselves and tell you a little bit about Letts Inventories.

We're Natasha and Liam and we're a small, family-run business based in East Sussex.

I started working in property at 19, managing 37 rental properties. I later moved into the corporate private rental sector, where I gained a much deeper understanding of legislation, compliance and the lettings industry as a whole.

I've also spent a lot of my life as a tenant, so I've seen the rental world from the side of the tenant, landlord and agent- which has had a huge influence on how I work today.

In April 2024, with Liam's support, I decided to take the leap and start Letts Inventories.

Since then, we've trained with InventoryBase and TDS, become ARLA Propertymark accredited and completed safeguarding training with the NSPCC.

A year later, we became one of just FOUR inventory companies in the whole of the UK shortlisted for Supplier of the Year at The Negotiator Awards 2025. We were up against a national franchise, so for a business consisting of just the two of us in Crowborough, that was a pretty big deal!

We're also really conscious that a good service isn't just about the report you receive at the end.

We try to make life easier for the people who use us- simple booking forms, being easy to get hold of, flagging things rather than ignoring them and offering practical advice where we can without charging you every time you ask us a question.

We're still a very small family business. There isn't a big team behind the scenes- when you email us, book us or see us at a property, you're dealing with us.

And we like it that way.

We don't want to simply turn up, tick some boxes and send a report. We want to do the job properly and be a company that genuinely makes our customers’ lives easier.

So thank you to everyone who's helped us reach 1,000 followers, and if you're new here- hello!👋 (We’d like to offer you 20% off your first service with us)💚

Natasha & Liam

One less thing for our agents to worry about on move-in day 🙌We meet the tenant, hand over the keys, go through the Inve...
10/09/2026

One less thing for our agents to worry about on move-in day 🙌

We meet the tenant, hand over the keys, go through the Inventory process and make sure they know how to add their own comments and evidence.

Always nice when the tenants appreciate it too! 💚

Inventory coming up? Ask us about adding a Check-In. 🔑

✨ We're delighted to announce that Letts Inventories now offers Professional Sales & Lettings Viewings! ✨This is somethi...
04/09/2026

✨ We're delighted to announce that Letts Inventories now offers Professional Sales & Lettings Viewings! ✨

This is something we've been working on for a while, and we can't wait to help even more agents and landlords with professional, flexible property viewings.

🏡 DBS checked
🏡 Highly experienced property professionals
🏡 Extensive local knowledge
🏡 Already trusted by agents and landlords across the South East
🏡 Flexible bookings tailored to your requirements
🏡 Evenings & weekends available
🏡 Pre-viewing guidance to help you get the most from your booking
🏡 Post-viewing feedback & summary provided
🏡 Shoe covers provided if needed
🏡 No commission

Every quotation is tailored to your property and requirements, so please get in touch to find out more.

DM us, call 07545 602316 or email us; [email protected] to get more details 🏡👀

We can't wait to help you showcase your properties! 🤍

🏡 CHECK-INSBook here 👉 https://forms.gle/NYYyq5WLs2juMQ2b9One of our most popular services and something we really recom...
20/08/2026

🏡 CHECK-INS

Book here 👉 https://forms.gle/NYYyq5WLs2juMQ2b9

One of our most popular services and something we really recommend booking alongside an Inventory.

We meet the tenant at the property, take the final meter readings, test the smoke and carbon monoxide alarms and hand over the keys.

Where possible, we'll also point out useful things like the water stopcock, emergency gas shut-off and any quirks or concerns we've noticed while carrying out the Inventory.

Every tenant receives our Check-In Guide and we explain how they can add their own comments and photos directly to the digital report before signing it.

This gives tenants the chance to have their input without emailing or calling the agent with a list of things they want added- they can upload their own comments and evidence straight onto the report.

Our clients also receive a Check-In report, recording things like the keys handed over, meter readings, alarm checks, any documents provided and, importantly, any changes we've noticed since the Inventory was carried out. It's an additional record of exactly how the property was handed over at the start of the tenancy.

It's all about starting the tenancy properly: the tenant is informed, the important bits are recorded and it's less for the agent to deal with afterwards.

You've invested in a professional Inventory- a Check-In helps make sure it's used properly. 🔑

One thing that’s really important to us is making sure tenants understand the Inventory process.Moving home can be stres...
10/08/2026

One thing that’s really important to us is making sure tenants understand the Inventory process.

Moving home can be stressful enough without wondering what’s happening or what you’re signing.

If we can leave someone feeling informed, reassured and treated fairly, then we’ve done our job.

Thank you for a lovely review. 💚

Most Deposit Claims Are Won or Lost Before the Tenancy Even Starts 🏡Most landlords know they need to protect the deposit...
03/06/2026

Most Deposit Claims Are Won or Lost Before the Tenancy Even Starts 🏡

Most landlords know they need to protect the deposit.

Far fewer have the evidence needed to justify deductions at the end of the tenancy.

Have you got all of the below in place?





The Renters' Rights Act is set to bring significant changes to the private rental sector.While much of the conversation ...
02/06/2026

The Renters' Rights Act is set to bring significant changes to the private rental sector.

While much of the conversation focuses on the abolition of Section 21, landlords and agents should also be thinking about something else...

📸 Evidence.

Here's why property reporting is becoming more important than ever:

✔️ Stronger tenant rights may lead to more challenges regarding property condition

Detailed reporting helps create a clear record of the property's condition at the start of the tenancy and throughout its duration. This can be invaluable if questions arise later about damage, cleanliness, maintenance or repairs.

✔️ Landlords may need to rely more heavily on documented evidence

Whether it's property damage, unauthorised pets, smoking, neglect or tenancy breaches, independent reporting provides evidence that can support decision-making and dispute resolution.

✔️ Landlords will need to be more proactive

The Renters' Rights Act encourages a move away from reactive property management. Rather than discovering issues at the end of a tenancy, Interim Inspections help identify concerns early, allowing landlords and agents to take action before problems escalate.

✔️ Greater focus on property standards

The Act places greater emphasis on tenants' rights to live in safe, well-maintained homes. Detailed reporting helps demonstrate the condition of the property, that inspections have taken place, and that any issues have been identified and reported appropriately.

✔️ Longer tenancies make ongoing reporting more important

As tenants are expected to stay in properties for longer, there may be fewer opportunities to assess and document condition between occupancies. Regular Interim Inspections become increasingly valuable as issues can develop gradually over time.

The Renters' Rights Act doesn't make Inventories optional. If anything, it makes them more important than ever.

27/05/2026

Farmhouses, cottages, listed homes- all full of character, but they need a slightly different approach when it comes to inventories. 🏡

With older properties, it’s not just about how they look- it’s about understanding how they behave over time.

Things we’re paying close attention to:

• Single-glazed windows (more prone to cracks and draughts)

• Ventilation and signs of condensation or damp

• Fireplaces and whether they’ve been properly maintained (working fireplaces legally require carbon monoxide alarms and should have their chimneys swept at least once yearly to prevent fires)

• Uneven flooring and natural movement

• Age and condition of boilers and systems

• External issues like guttering that can lead to internal damage

A lot of these aren’t obvious at first glance, but they’re exactly the kinds of details that can cause confusion or disputes later on if they’re not properly recorded.

Avoiding disputes isn’t just about protecting deposits- it saves time, stress, and often strained relationships between landlords and tenants.

Clear, detailed reporting helps set expectations from the beginning and keeps things straightforward at the end.

We have the time, care, and understanding to properly document your properties. 💚

If you’ve got a character property coming up, let’s chat! 📥

landlordadvice tenancytips

Here’s a round up of some of the more unexpected finds from doing inventories… 👀1. The grooviest ceiling I’ve ever seen ...
11/05/2026

Here’s a round up of some of the more unexpected finds from doing inventories… 👀

1. The grooviest ceiling I’ve ever seen 🌴

2. An antique organ 🎶

3. An original butler’s bell 🛎️

4. A rooftop terrace overlooking the iconic Brighton pier 🎡

5. A bread oven that was apparently once linked to the Archbishop of Canterbury (still not over that one). 🥖

6. A home decorated with 100’s of old newspaper clippings 📰

7. A Victorian-era pump 🛁

As interesting as these features are, they still need to be documented properly- the quirky bits don’t get a free pass!

One thing this job has taught me… you never really know what’s behind the next door. 💚

Address

Crowborough
TN6

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+447545602316

Website

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