10/12/2021
Job Description:
Department: Property Management (PM)
Reports to: Executive Director
General Description:
This person’s primary responsibility is to organize, manage and expand on a growing portfolio of rental properties.
Primary Job Functions:
Reporting to the director, this position is responsible for effectively organizing and managing rental properties. The PM will have continued interaction with tenants, handle transfer of rents, arrange to troubleshoot various issues that arise, and continue to expand on the company’s portfolio through various means of marketing strategies. The individual should be familiar with the BC Tenancy Act as well as BC Residential Tenancy Branch policies and procedures; should also have a solid understanding of strata management protocols in multi-unit developments. Ability to quickly learn the latest software and technology is a requirement.
Examples of Duties and Responsibilities:
• Conducting thorough market research on particular regions to determine appropriate rental rates and rental demand
• Carry out online advertisement in search of potential tenants
• Conduct viewings and screen tenants through company system to find most suitable tenants
• Prepare building information/rules for tenants as well as become personally familiar with
• Prepare and sign tenancy agreements and any other relative documents with tenants under proper protocol
• Arrange and conduct inspections for tenant move-in/move-out and throughout their lease term periodically
• Collect and deposit rent into company trust account and release to landlords accordingly through company software systems
• Keep organized and up-to-date records on all activity for each rental unit
• Arrange for contractors, repairmen, etc. whenever necessary
• Manage accounting and financial records
• Bring innovative ideas and lead marketing campaigns to increase management portfolio
• Liaise with clients (landlords) to provide outstanding customer service on any questions or needs
