05/15/2026
🎙️ Our lawyer, Karina Juma, was recently featured on CBC's The National and it's a story that matters to anyone navigating Canada's immigration system.
CBC journalist Priscilla Ki Sun Hwang investigated serious concerns at Canada's overseas Visa Application Centres (VACs), the offices where applicants submit biometrics and documents as part of their immigration journey. What she found was deeply troubling.
Applicants reported:
đź”´ Appointment reselling: legitimate slots being bought and resold at inflated prices
đź”´ Third-party fraud: unauthorized agents exploiting vulnerable applicants
đź”´ Pressure to pay premium fees just to access basic services
đź”´ Data security concerns around how personal information is being handled
Many of these centres are operated by VFS Global on behalf of Immigration, Refugees and Citizenship Canada (IRCC), raising important questions about oversight, accountability, and the protection of applicants' rights.
These aren't just bureaucratic issues. They are real barriers that affect real people trying to reunite with family, build a future, or find safety in Canada.
We are proud that Karina brought her expertise and voice to this important national conversation. If you or someone you know has experienced issues at a VAC, we encourage you to seek legal advice.
👇 Read more via the link below.
The report highlights how outsourced visa processing can create delays, access barriers, and uncertainty in the immigration process, raising questions about oversight, accountability, and fairness in Canada’s immigration system.