15/10/2026
Your business might be making automated decisions about customers or employees without you even realising it.
Think about the software you use every day. Your CRM, booking system or recruitment platform might be deciding who gets contacted, approved or shortlisted before anyone on your team gets involved.
From 10 December 2026, new privacy policy disclosure requirements will apply to certain automated decisions that significantly affect people's rights or interests.
If your business uses these systems, it's worth understanding how they work and checking whether your privacy policy needs updating.