Health Consumers' Council WA

Health Consumers' Council WA An independent, not for profit organisation helping you navigate the WA health system.

We are a positive partner in healthcare reform, ensuring the consumer voice is heard. We can help you navigate the WA health system and help you to understand and support your healthcare rights. HCC can support you to be a positive partner in healthcare reform, working with health services to improve patient experiences in Western Australia. We believe in empowering health consumers to become effe

ctive self-advocates. We have complied key resources and important information that can help you navigate the health system and provide feedback on health services. It is important to be well informed so that you can make the best health care choices. You can find these resources at https://www.hconc.org.au/consumer/being-involved-in-your-own-health/self-advocacy-resources/

eNews out now 📢 Have your say on specialist care + what’s changing in WA health
04/09/2026

eNews out now 📢 Have your say on specialist care + what’s changing in WA health

Let’s get to know each other 📢 Connect with WA’s consumer representative community. Hurry, registrations close soon!Thur...
01/09/2026

Let’s get to know each other 📢 Connect with WA’s consumer representative community. Hurry, registrations close soon!

Thursday 3 September
10:00 AM am to 12:00 PM
In-person at HCCWA HQ Mount Lawley (tea, coffee, light snacks provided)
Online via Zoom

Register now👉 https://f.mtr.cool/5zeh1t9hqv

Many consumer, carer, family and community representatives know HCCWA, but may not have had the chance to meet each other, THURSDAY'S free networking session is a chance to change that!

Come and connect with other health consumer representatives, exchange ideas, hear what others care about and build relationships across WA’s health consumer representative community.

Already part of the HCCWA community? We would love to see you.

New to HCCWA or consumer representation? You are welcome too.

Know someone who also wants to make WA healthcare fair for all? Share this with them!

Everyone deserves to feel safe, respected and supported when they receive healthcare. 💜📢Young people in WA have the righ...
28/08/2026

Everyone deserves to feel safe, respected and supported when they receive healthcare. 💜📢

Young people in WA have the right to have their identity, beliefs and choices recognised and respected.

On Wear it Purple Day, and every day, HCCWA stands with LGBTQIA+SB young people and supports a future where everyone can be themselves, including when they need healthcare.

This year’s theme, “Colours of Courage”, recognises the many ways LGBTQIA+SB young people, allies and communities show courage every day.

We found a particularly delicious way to mark the occasion, with cupcakes from Sugar Rush Bakery, who are donating a portion of proceeds from the cupcakes to WAAC to support programs for LGBTQIA+SB young people across WA.

What does inclusive healthcare look like to you?

FREE MORNING TEA 📢 Join consumer, carer, family and community representatives from across WA for our next Consumer Repre...
27/08/2026

FREE MORNING TEA 📢 Join consumer, carer, family and community representatives from across WA for our next Consumer Representative Networking session.

Thursday 3 September 2026
10:00 AM to 12:00 PM
Register 👉 https://f.mtr.cool/6ptctuwilr

Being a consumer representative doesn't mean you have to figure everything out on your own, our morning tea is a chance to:

🔸Meet your HCCWA team
🔸Share experiences, challenges and ideas
🔸Hear updates for WA health consumers
🔸Build your skills through discussion
🔸Find out about opportunities to get involved
🔸Meet other people who also want to make WA healthcare fair for all

New to consumer representation? You're welcome too.

You can join us in person at HCCWA HQ in Mount Lawley or online from anywhere in WA.

Know a consumer representative who would value meeting others doing similar work?
Send this to them.

FREE workshop 📢 Aboriginal Patient Advocacy Training, is designed for healthcare professionals & people who work alongsi...
25/08/2026

FREE workshop 📢 Aboriginal Patient Advocacy Training, is designed for healthcare professionals & people who work alongside Aboriginal people and communities.

Help strengthen advocacy for Aboriginal patients in the WA health system.

You’ll build practical skills and confidence to:
🔸 understand healthcare rights in WA
🔸 recognise the impacts of racism in healthcare
🔸 navigate referral and support pathways
🔸 strengthen culturally safe practice
🔸advocate more effectively for Aboriginal patients

You’ll leave with knowledge and advocacy skills you can use in your work straight away.

Wednesday, 2 September
9:00 am to 4:00 pm
HCCWA HQ, 4/434 Lord Street, Mount Lawley

Places are limited 👉 https://f.mtr.cool/83grpwvv0m

Register now, or share this with a colleague who works alongside Aboriginal people and would benefit from stronger advocacy skills.

Public health decisions affect every person in Western Australia 📢 From disease prevention and environmental health to r...
04/08/2026

Public health decisions affect every person in Western Australia 📢 From disease prevention and environmental health to reducing health inequities and improving community wellbeing, these decisions are stronger when they are shaped with the people they affect.

We were pleased to meet with WA's incoming Chief Health Officer, Dr Clare Huppatz, to discuss how health consumers, carers, families and communities can play a meaningful role in public health decision making.

As WA's independent peak body for health consumers, we know better health outcomes happen when consumer voices are heard early, often and with purpose.

We look forward to working alongside Dr Huppatz and her team to help ensure the public remains at the heart of public health.

Read more 👉 https://f.mtr.cool/peqehpriyk

Consumer voice wanted on the Pharmacy Registration Board of WA 📢 Help represent the interests of health consumers in Wes...
02/08/2026

Consumer voice wanted on the Pharmacy Registration Board of WA 📢 Help represent the interests of health consumers in Western Australia.

Expressions of interest are invited for a Consumer Deputy Member on the Pharmacy Registration Board of WA.

The Board is seeking someone with knowledge of, and experience in, representing the interests of consumers. This role helps ensure the consumer perspective is considered in the regulation of pharmacy businesses across Western Australia.

If you have governance experience, a strong understanding of consumer advocacy, or have represented community interests in healthcare, we encourage you to apply.

Read more and submit your application BEFORE 8:00AM, TUESDAY 4 AUGUST 👉 https://www.hconc.org.au/board-appointment-pharmacy-registration-board-of-wa/

Healthcare should be a place where every person feels respected, listened to and involved in decisions about their care ...
28/07/2026

Healthcare should be a place where every person feels respected, listened to and involved in decisions about their care 📢 That's why Disability Pride Month matters.

Disability Pride celebrates disability identity, challenges ableism and reminds us that disability is a natural part of human diversity.

For many people with disability, the biggest barriers to good healthcare aren't medical, they're barriers created by the way healthcare is designed and delivered.

Accessible healthcare means more than ramps and accessible parking.

It means clear communication.
Enough time during appointments.
Being listened to.
Receiving information in ways that work for you.
Being treated as a partner in your own care.

In our latest blog, we explore the history of Disability Pride, why lived experience improves healthcare, and how we can all help create a fairer health system.

We'd love to hear from you.

What does respectful and accessible healthcare look like from your perspective?

Read the article here 👉 https://f.mtr.cool/vhlfwrcvyk

Address

434 Lord Street
Perth, WA
6050

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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