09/12/2022
This is an interesting decision by Justice O’Bryan of the Federal Court of Australia. Uber was fined the “lower” penalty of $21 million for misleading consumers. The case was lodged by the ACCC after Uber admitted its conduct had misled or deceived consumers about their fare estimates and trip cancellation fees. The decision demonstrates how misleading consumers can lead to substantial consequences.
Uber is fined $21 million by the Federal Court for misleading customers about their fare estimates and trip cancellation fees — a penalty lower than the company had expected.