05/22/2026
PROVE THE REAL DAMAGE
Most policyholders think the insurance company is responsible for proving the loss.
They’re not.
The burden of proof falls on the policyholder.
Insurance companies often adjust claims based on what they can see. But the bigger issue is often what they aren’t looking at.
ZOOM at 8 welcomed return guest Scott Friedson with ICRS to discuss why facts, documentation, and proper investigation matter when navigating complex insurance claims.
Because claims should be adjusted on facts — not opinions.
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