11/08/2021
Queens-based immigration law firm is looking to hire a bilingual Legal Collections Specialist . The ideal candidate should have excellent reading and writing skills in English AND either Hindi or Bengali. All candidates applying for this position should have client service experience, preferably as a collections specialist or a receptionist. The applicant should be familiar with QuickBooks (Training will be provided). The applicant should be extremely hardworking and should be excellent in client relations, call-handling, Make daily collection calls and emails to clients Work with assigned attorneys to review their matters and determine action plans Update client database to accurately track ongoing activities Research discrepancies such as short payments and duplicate payments Reduce delinquency of assigned accounts Process credit card transactions Establish and maintain effective and working relationships with attorneys and staff members Collaborate with the Finance Department regarding client deductions and cash receipts Prepare account reports as required Respond to client inquiries and communicate past-due accounts and invoices. Perform account reconciliations AR/Collections experience Basic knowledge of accounting principles, practices and procedures Strong attention to detail Strong customer service skills with excellent written and oral communication Experience with Excel and Word All candidates who have work permits or are legally eligible to work should apply for this position. Candidates who do not have the above linguistic skills should not apply for this position. Job Types: Full-time, Commission Pay: $15.00 - $19.00 per hour
COVID-19 considerations: All employees and clients are required to wear a mask. Temperature screening/logging is conducted upon entry to the office. Hand sanitizer is made available in all offices. Employees are expected to maintain appropriate social distance