09/10/2021
Here's another example of why it's a good idea to hire a personal injury attorney as soon as possible after you are injured in a car wreck that is not your fault. We recently started working for a client who was injured after their car was struck and forced off the road by a vehicle merging into their lane. Although it seemed clear that the other driver should be found at fault, the police report surprisingly said fault could not be determined due to conflicting stories and no witnesses. Relying on that report, the other driver's insurance company denied our liability claim. Our client insisted that the wreck did not happen the way the other driver had described it to the police and told us that she had spoken to at least one witness who stopped to check on her but who was not listed in the police report.
So we went to work to try to find this witness and additional evidence to prove that the other driver's story was wrong and that, despite what the police officer had written in the report, fault could be determined. Over a period of several weeks we located and interviewed the eyewitness our client spoke to at the scene and confirmed his story matched our client's. We also determined from investigating the scene that a nearby convenience store's surveillance cameras may have captured the wreck. We contacted the manager there to try to obtain the footage. They confirmed that their cameras likely had captured the wreck but refused to release the video to anyone other than law enforcement. We also obtained body cam footage from the investigating officer that provided some additional helpful evidence that was not in the report.
Armed with this additional information, we tried to contact the police officer who investigated the wreck to ask them to look into it further but were told they no longer worked for the department. Typically, routine car wrecks are investigated by the responding officer alone, and they are the only ones who can amend their report. Undeterred, we went up the chain to a sergeant in the Traffic Enforcement section and explained the situation. Fortunately, the sergeant agreed to look into it. We continued to follow up, and this week the sergeant informed us that law enforcement had interviewed the witness we had found, reviewed the convenience store surveillance we had told them about, and had confirmed that the wreck happened exactly as our client had said all along. The police report has now been updated to reflect the correct facts, and the other driver has been issued a traffic citation.
For our client, this means that the insurance company that had previously denied our claim will now have to pay for all of our client's medical bills, lost wages, and pain and suffering plus pay for the client's vehicle. Not every car wreck case is straightforward and easy, and this is a good example of the kind of difference hiring an injury attorney up front can make. We don't just take the easy cases! Had our client waited to hire us, odds are the video surveillance would have been lost, the witness may have been impossible to locate, and law enforcement would not have been able to change the initial non-fault determination.
And to give credit where it is due, we were able to accomplish this result for our client without having to file an immediate lawsuit because of the dedication of this sergeant who agreed to go above and beyond to make sure justice was done in this case. Car wrecks that do not involve fatalities or other serious crimes are not often re-investigated, especially by a supervisor who had no involvement in the original investigation. But this sergeant looked at our evidence, saw the original investigation was incomplete, and stepped in to make sure it was done correctly. That's a dedicated public servant, and perhaps when the case is over I can give them more of the public credit they deserve.