21/11/2024
Due to expansion we are actively for a Litigation Team Leader within our Orpington office.
Role:
As a Team Leader, you will be responsible for proactively managing a portfolio of cases suitable for litigation through to settlement or final hearing as well as providing management support to the team.
Responsibilities:
· Manage a mixed caseload including but not limited to liability disputes, repair, credit hire small claims cases.
· Effective management of the litigation process to ensure SLA’s are met.
· Work a task list effectively.
· Negotiation of quantum & assessing liability.
· Drafting Court documents.
· Liaise with client’s regarding uninsured losses and to obtain relevant case information in a competent manner.
· Adhering to all court deadlines.
· Take and Draft comprehensive statements.
· Book and instruct Counsel to attend trial.
· Allocate settlement funds.
· Complete appropriate file closure processes
· Act as a Team Leader for the Litigation Team to assist the team with day-to-day queries and training needs
· Assist with training of new staff including preparing training material
· Conduct training presentations as and when required
· Assist with mentoring and carrying out 1-2-1 and team meetings
· Undertake file reviews, supervision and sign off on Court documents for junior members of the team.
· Assist and support the Team manager as and when required
Who will this role suit?
The ideal candidate will be someone with at least 2 years’ experience as a Claims Handler within the legal / insurance industry. Someone who is highly motived and enjoys a challenge, whilst understanding the importance to deliver exceptional customer service, communicating well by telephone and in writing. The candidate will have experience leading and providing support to a team. You will be a quick learner, someone who likes to take ownership but is also able to thrive in a team while ensuring quality output, with a great eye for detail, working as part of a team and on your own initiative. You will be able to work calmly under pressure in an organised and efficient manner, with the ability to multitask and prioritise, using our case management system and ensuring they are running an effective diary system.
This role requires the candidate to have full knowledge of the Civil Procedure Rules relating to RTA/Motor Insurance Claims with little supervision. Credit hire experience is desirable.
Benefits
· Hybrid Working (after successful completion of training and your probationary period)
· Nest Pension
· Buy and Sell Holiday
· Training and development
· Access to our reward hub which includes retail discounts and health & wellbeing.
· Paid volunteer time.
· Additional day off for your birthday
Please submit your CV to [email protected]
