Mosaic Mediation - Mediation, Coaching & Training

Call Website Contact the business

Mosaic Mediation - Mediation, Coaching & Training https://linktr.ee/EmmaJenkings - All the essential links to get in contact or find out more about Mosaic Mediation's services.

Workplace Mediator equipping organisations and individuals to have peaceful relationships, through mediation, assertiveness and leadership coaching, training, e-learning courses and DISC profiles.

After an extended British summer of 🌞sun, sun and more sun, anyone else feeling like 🙅 rain isn't supposed to happen so ...
16/10/2026

After an extended British summer of 🌞sun, sun and more sun, anyone else feeling like 🙅 rain isn't supposed to happen so much anymore...?!

My expectations of British weather have been changed, so my natural reaction is disappointment and 🤷frustration at my expectations not being met.

👉A favourite quote that I will frequently share in mediation is: "Almost all conflict is a result of violated expectations." (Blaine Lee)

I regularly see how expectations not being met are so frequently the 🤨 trigger for feelings or thoughts that lead to the conflict behaviours we then see - whether in families, friendships or in the workplace.

I have had to manage my expectations of myself this week as family and work life merged mediation calls and mediations, with medical appointments for one of my teens.

I did, however, get to spend time absorbing the knowledge and insight of Janell White FCIPD MInstLM , Amy Cousineau Massey and Joy Bruce at their fantastic session, 👹'Monsters under the bed' for HR, Legal and Recruitment matters.

As a former 🧑‍🎓law student and tribunal clerk, I still love learning about and discussing law. (And I find it incredibly useful for workplace mediation practice to understand the impact of law changes in the workplace.)

And, I got to enjoy another wonderful Portsmouth ONLE Networking session, beautifully hosted by Rachel Harwood and Kelly West .

Today, is a gentle blend of a catch up with other SEND mediators, a conflict coaching call, and hopefully popping in on 💛 Yellow Tuxedo®'s Homework club to get some non-delivery work done with their expertise ✅.

What have you been upto this week?

What is a DISC 'communication style'? 'DISC' is a method of psychometric profiling - similar to Insights or Myers Briggs...
14/10/2026

What is a DISC 'communication style'? 'DISC' is a method of psychometric profiling - similar to Insights or Myers Briggs (MBTI) - which enables individuals to increase self-awareness around their motivations, behaviour, communication style, strengths, and areas of focus for development, using a 'DISC report'.

✨DISC is an incredibly simple and effective tool for improving communication skills and understanding how to relate to those with different styles.

We work with individuals who want to learn more about themselves - whether within their coaching package or separately. We also work with organisations, to support individuals or whole teams with training, recruitment processes, or team workshops.

Email📨: [email protected] or book a call through the Mosaic Mediation website to discuss your goals and areas of focus.

Before training to become a mediator, I used to work at the 🏦Employment Tribunal. So, I am fully aware of, and appreciat...
14/10/2026

Before training to become a mediator, I used to work at the 🏦Employment Tribunal. So, I am fully aware of, and appreciate, what formal procedures can offer.

🤷However, formality is not always the only option. 💰Formal procedures cost time, energy, and has a financial cost too.

As the ACAS Draft Code of Practice 2026 Consultation states, "Formal disciplinary and grievance procedures cost UK employers an estimated £2.36 billion a year and rising."

🙌Mediation, however, is far less costly. 👉There is structure to it, of course, but it's inherent flexibility enables a mediator to make the process to be far less formal and feel much more comfortable.

(Whether that is by adapting the process to meet a need, or simply ensuring that the conversations are dealt with sensitively and calmly.)

"I would love to be a fly on the wall!"☝️a statement I hear from many people when I tell them what I do. If you were a f...
09/10/2026

"I would love to be a fly on the wall!"

☝️a statement I hear from many people when I tell them what I do.

If you were a fly🪰 on the wall in a typical mediation, this is what you'd see..
- regular people
- commonplace issues but with unique nuances
- the weight of bearing with a difficult situation for some time
- vulnerability at times and caution at others
- a focus on understanding, clarity and problem-solving

🤫And, some things said that will never leave the mediation room or my lips!

I love having a job that keeps me on my toes, even 11 years on from training.

👉This week was mediation-packed and coaching individuals in disputes, but also involved talking about mediation in a webinar with Caroline Russell FCIPD, fellow workplace and employment mediator.

But, now I sign off for a few hours, as one child has an INSET day! Quality time is due and I am grateful for the flexibility I have to do just that 🤩.

🤔What have you been upto this week?

This is a story many mediators will know...It starts with an orange 🍊.Two people want the orange. Each person is clear -...
08/10/2026

This is a story many mediators will know...
It starts with an orange 🍊.

Two people want the orange. Each person is clear - they both need the orange.

One person might legitimately believe the obvious solution is to cut🪚 the orange in half. "It's good to compromise!"

BUT... 🤷What if that doesn't help either person?!

- Person A needs the peel from one whole orange.
- Person B needs the juice from one whole orange.

Cutting the orange in half means they both 😟LOSE out.

👉The win-win solution would actually be to give them each the part of the orange they needed. (But, you will only discover what that is by looking beyond the obvious.)
If you're too quick to find a compromise, you might end up providing an outcome no-one wants or benefits from.

This is why its important to dig deeper... beyond what people first say they want, to understand why the want it and what they ACTUALLY need/want/hope for.

Many mediators will have examples of mediation scenarios where the solution was a lot more nuanced and 'out-of-the-box' than anyone could have predicted.

So, dig deeper my friends!

Mosaic Mediation UK
Emma Jenkings

Mediation is a speedy form of dispute resolution, which aims to prevent the need for using more formal, costly methods o...
07/10/2026

Mediation is a speedy form of dispute resolution, which aims to prevent the need for using more formal, costly methods of resolving an issues - such as bringing a case to a court or tribunal.

A workplace mediation process typically involves:

✨An explanation of the mediation process
✨Calls (before and after the mediation) to each individual
✨A facilitated conversation by the mediator between the individuals
✨Any relevant additional service requested, such as DISC, training or coaching
✨Confidentiality and impartiality throughout
✨Communication with the organisation before, during and after the mediation

📨Email: [email protected] to discuss your enquiry.

Mosaic Mediation provide a range of conflict resolution tools and services to flexibly address every unique situation, including mediation, coaching, neutral evaluations, DISC profiling, training, and advisory services.

06/10/2026

"So what?!"

And, I get it.

👉When someone behaves aggressively, unfairly, or unkindly, the last thing most people are interested in doing is looking closer at what was underneath the behaviour.

Let me be clear, understanding the motivation or reason is 🙅NOT the same as justifying it or ignoring the behaviour that had consequences.

But, the 'gold'💰 underneath the 'rocky behaviour' is still valuable... (Full video below)

TEDxGosport TEDx

Sometimes, compromise is the necessary option. But it's not the starting point. 🤩I love a hotel breakfast. The selection...
01/10/2026

Sometimes, compromise is the necessary option.

But it's not the starting point.

🤩I love a hotel breakfast. The selection of tasty goodies to gear up for the day - fruit, granola, pastries, fresh fruit juices, the 'full English...

BUT, my preference and priority today was to find a hotel closer to the client. 🤷So, a 'breakfast to go' it is! And, I'm grateful for it. The pack has all I need to keep me going.

It's often presumed that mediation is about compromise too...🙅 But that is not the case. We aim for a 'win-win' first, wanting all parties to feel satisfied with the outcome. Not focusing on what they gave up.

👉Compromise becomes part of the conversation when necessary, but not as a starting point.

Now, I'm fueled up and ready to deliver the 2nd day of a 'Mediator Skills' course for CLA Mediation & Training Ltd 🙌

✨What do you want to focus on?There are three main coaching options available with Mosaic Mediation:1. Individuals may w...
30/09/2026

✨What do you want to focus on?

There are three main coaching options available with Mosaic Mediation:

1. Individuals may wish to become more confident and assertive communicators through Assertiveness Coaching.

2. Our Peaceful Leadership Coaching equips people managers or senior leaders with leadership skills, delivering feedback, and managing conflict.

3. Conflict coaching can be used to help an individual to proactively process a difficult personal or professional interaction or conflict situation. (Conflict coaching can also be a great addition to mediation - particularly when one or both parties experience anxiety or have mental health concerns.)

Mosaic Mediation works directly with individuals or to facilitate coaching within an organisation.

Email: [email protected] or book a call through the Mosaic Mediation website to discuss your goals and areas of focus.

30/09/2026

It's not just about the words or behaviours 😉

Yes, they matter.

But, focusing solely on them is unlikely to enable resolution or full understanding.

Here I am, introducing my real self... As a conflict 👷'golddigger' a few weeks ago at the event (Find the link to the full video below👇)

Address

Gosport
PO124

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm

Telephone

02393115315

Website

,

Alerts

Be the first to know and let us send you an email when Mosaic Mediation - Mediation, Coaching & Training posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Mosaic Mediation - Mediation, Coaching & Training:

Shortcuts

Share

Category