19/08/2026
“ I was injured at work…”
If this happens to you, it’s important to know about WorkCover, Queensland’s workers’ compensation scheme.
This is a step-by-step guide to making a WorkCover claim online in Queensland, Australia.
Since the rule changes in July 2025, workers are now required to lodge their own claim, whereas the process could previously be handled by a GP in some cases. 😢
Save this post so you know what to do if you’re injured at work!
📌 4 things to prepare before applying
Work Capacity Certificate
Tell your GP that the consultation is for a WorkCover claim and ask them to issue a Work Capacity Certificate.
Medical receipts
Keep receipts from your GP, hospital, pharmacy, or other healthcare providers.
Your employer’s details
Prepare your employer’s business name, address, and contact information.
Your bank account details
These are needed to receive eligible reimbursements or payments.
💡 Important points when applying online
The application is in English, but in many sections, you can use the information from your Work Capacity Certificate as a guide.
・Who is registering the claim? ➔ Select “Worker”
・What is the claim for? ➔ For medical expenses only, select “Medical expense only.” If you are also claiming for time off work, select “Time off work and medical expense.”
・Injury or illness details ➔ Check Part B of your Work Capacity Certificate for the relevant medical information.
・Employment status ➔ For a regular employee, select “Worker.” If you work as a self-employed contractor, such as an Uber driver operating under an ABN, select “Self employed.”
※ If you don't know certain information, such as when you reported the injury to your employer, some fields may be left blank depending on the application.
Finally, upload photos or copies of your Work Capacity Certificate and medical receipts, complete the required confirmations, and click “Submit.”
Applying in English may seem complicated, but knowing the process in advance can make it much easier to lodge a WorkCover claim yourself. 💪
For a more detailed step-by-step guide, check out our note 👀
You can find it through the Highlights on our profile!